Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Enterprise Account Executive – Healthcare Payers
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The role, at a glance.
Qualtrics is seeking an enterprise Account Executive to sell its Experience Management SaaS platform to healthcare payer organizations in the United States. The role centers on acquiring and expanding strategic accounts, managing complex multi-stakeholder sales cycles, and negotiating enterprise agreements. Candidates need 6–12 years of individual SaaS sales experience, healthcare payer expertise, and proficiency with MEDDIC or MEDDPICC and Salesforce. This is a remote full-time role with up to 50% travel and a base salary plus uncapped commissions and accelerators.
Role DNA
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Pace & Pressure
5/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I begin by mapping the payer's strategic priorities, regulatory considerations, and stakeholder groups across operations, member experience, clinical, IT, and procurement. I build a quantified value case tied to outcomes such as member retention, service quality, or operational efficiency, then coordinate technical and executive sponsors to navigate the buying process.
I use the framework to validate measurable business impact, identify the economic buyer, define decision criteria and process, and uncover procurement and legal steps early. I also develop a champion and document competition, pain, and risk so the account plan reflects evidence rather than optimism.
In a complex negotiation, I align internal legal, finance, security, and services teams before presenting terms to the customer. I focus on understanding the customer's underlying business concerns, trade value rather than discounting unilaterally, and maintain a mutual action plan that protects timing and executive alignment.
I maintain account plans and next-step commitments for each opportunity, inspect qualification milestones weekly, and update Salesforce based on verified customer actions. I distinguish committed opportunities from pipeline by validating decision process, funding, champion strength, and close-plan dates.
I would position Qualtrics as a platform for turning member, provider, employee, and consumer feedback into action across critical experiences. The conversation would focus on the executive's priorities, using relevant use cases and measurable outcomes rather than leading with product features alone.
About this role.
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Enterprise Account Executive – Healthcare Payers
Why We Have This Role
Our Enterprise Account Executive team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs. Our partners are utilizing our platform to drive some of the most innovative Patient, Consumer and Employee experiences across the healthcare industry.
How You’ll Find Success
- Takes initiative and understands the expected outcome, working entrepreneurially to get it done.
- Highly communicative and effective influence, creating trust at the team level.
- Strong track record of exceeding quota.
- Ability to acquire clients.
- Strong negotiating skills.
- Ability to sell a complex platform (Qualtrics Experience Management) to large, strategic accounts.
How You’ll Grow
- Structured promotion process / auto promotion process.
- Career Action Planning with Manager.
- Qmobility.
Things You’ll Do
- Interface and develop professional relationships with existing clients and prospects at all levels of an organization.
- Display a systemic approach to handling meaningful contract negotiations and deals with multiple clients at a time.
- Develop and maintain in-depth knowledge of Qualtrics’ solution offerings.
- Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing.
- Develop and maintain positive relationships with other functional areas internally at Qualtrics (e.g., Professional Services, Implementation, Subject Matter Experts) to ensure a collaborative approach to secure large enterprise engagements.
What We’re Looking For On Your Resume
- Validated winner that has led teams to breakthrough results.
- Bachelor’s degree or higher is required.
- Experience selling into Healthcare Payers.
- Ability to travel up to 50%.
- SaaS sales acumen plus 6-12 years of individual level sales experience with deep familiarity of sales methodologies (MEDDIC/MEDDPICC).
- Experience using Salesforce.com and measuring system compliance.
- Experience over-exceeding quarterly team quotas through metric based skill development and internal team management.
- Experience working on complex contract negotiations.
What You Should Know About This Team
We’ve grown our Enterprise Sales team to respond to very strong client demand for the Qualtrics Insight Platform, resulting in the need to bring on an exceptional sales leader.
- The role focuses on attracting, developing, and motivating an elite team of enterprise SaaS sales professionals.
Our team is highly driven, intelligent, organized, and dedicated to driving company revenue growth through client success.
Our Team’s Favorite Perks and Benefits
- Salary plus Uncapped Commissions and Accelerators.
- Quarterly team activities, winter and summer parties, and lots of Qualtrics swag.
- Private health insurance, wellness stipend, etc.
The Qualtrics Hybrid Work Model: While this role is exempt from working in office, our hybrid work model remains elegantly simple for the rest of the company: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #remote
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.
Remote Base Annual Pay Transparency Range
$105,000—$127,500 USD
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