Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Federal Sales Manager
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The role, at a glance.
Qualtrics is hiring a Federal Sales Manager to lead a team of 7–9 sellers serving U.S. federal organizations. The manager will coach representatives, support the complete enterprise SaaS sales cycle, and act as an executive sponsor in strategic customer engagements. Success requires experience with federal procurement, security standards, government contractors, and RFI/RFP processes. The role is remote within the United States, includes approximately 50% client-facing travel, and carries responsibility for quarterly and annual growth objectives.
Role DNA
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Pace & Pressure
5/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I establish clear leading and lagging indicators, review deals and pipeline quality regularly, and provide tailored coaching through call reviews, account-plan feedback, and joint customer engagements. I combine measurable expectations with development plans that address each seller’s specific gaps.
I have worked with federal stakeholders across technical, procurement, security, and executive functions. My approach is to connect the platform’s measurable outcomes to agency priorities while planning early for acquisition pathways, security reviews, and contracting requirements.
I would map the agency mission, organizational structure, buying centers, incumbent tools, procurement calendar, and partner ecosystem. I would then align a multithreaded engagement plan to high-value use cases, quantify outcomes, identify risks, and set mutual action milestones through close and expansion.
I clarify the exact blocker, owner, timeline, and required documentation, then bring in the right internal specialists and contracting partners. I maintain executive alignment, create a documented action plan, and keep the customer focused on the business problem and agreed success criteria.
I would track attainment, forecast accuracy, qualified pipeline coverage, win rate, deal velocity, new-logo and expansion performance, activity quality, and rep ramp progress. I would pair these metrics with account-level inspection to ensure the numbers reflect genuine deal health.
About this role.
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Federal Sales Manager
Why We Have This Role
Qualtrics’ Federal sales team is a group of highly driven individuals dedicated to closing experience gaps across Federal organizations in North America. The Federal Sales Manager is expected to help with all sales efforts with their team and includes coaching, assisting, and executing on the entire sales process.
How You’ll Find Success
- Takes the initiative to have a point of view and overall strategic vision and plan on the health and govcon space.
- Takes customer relationships to the next level acting as an executive sponsor
- Strong quantitative, analytical, and conflict resolution abilities
- Recruit, Coach and Train your team to consistently hit and exceed quotas.
- Willingness to travel and be client facing 50% of the time (approximate travel time dependent on team and to be confirmed by Hiring Manager)
How You’ll Grow
As a mission-driven company within Qualtrics Federal, our SaaS platform is used to help some of the largest and most impactful Federal organizations in the world listen, understand, and take action with their data.
You will manage the team and enable them to sell technology that will solve actual agency problems and challenges. If you love a strategic, analytical sales process and working with a variety of stakeholders in the Federal space, selling Qualtrics software will always keep you learning and growing.
Things You’ll Do
- Manage a team of 7-9 Sales Reps
- Enable your team to sell the Qualtrics Platform and become a trusted advisor to a variety of buyers in the Federal vertical
- Engage with clients at all points of the sales cycle as an executie sponsor- including prospecting, product demonstrations, on-site presentations, through close
- Help your team to drive net-new revenue growth through new logo acquisition and expansion of current accounts
- Be a thought leader and customer advocate with partners to elevate the adoption of experience management (XM)
- Meet quarterly and annual objectives and key results
- Build strategic account plans to grow the existing business and identify new opportunities with customers and through partners
What We’re Looking For On Your Resume
- 4-6 years of experience selling SaaS solutions to the Federal vertical
- Prior experience in managing a team of sellers
- Successful track record in achieving assigned targets within the Federal vertical
- Successful track record providing executive-level impact to clients and partners
- Strong management and coaching skills
- Well-versed in federal procurement processes and regulations
- Well-versed in federal government security standards and policies
- Prior experience in building relationships with relevant federal contractors
- Prior experience in responding to federal government RFI’s and RFP’s
What You Should Know About This Team
- The Qualtrics Federal team prides itself on its culture of collaboration, hard working mentality, and winning
- We are the fastest growing sector within the company
- The Federal space is just getting started. Join a team that is building something and making a difference for our customers
Our Team’s Favorite Perks and Benefits
- 100% Performance based promotions — not politics or tenure
- Quarterly in-person get togethers for team activities
- Federal specific training and enablement to further hone in your skills
The Qualtrics Hybrid Work Model: While this role is exempt from working in office, our hybrid work model remains elegantly simple for the rest of the company: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #remote
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.
Remote Base Annual Pay Transparency Range
$130,500—$158,500 USD
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