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Senior Solutions Delivery Engineer- DevOps

AI Summary
Sonatype is seeking a senior DevOps-focused delivery engineer to lead customer implementations, migrations, configuration, and optimization of software supply-chain products. The role combines hands-on technical delivery with customer-facing engagement management, troubleshooting, documentation, and cross-functional collaboration. The engineer will serve as an escalation point, mentor regional peers, and help improve delivery standards and service templates. Candidates need at least eight years of relevant DevOps, cloud engineering, or software delivery experience and must be US citizens. Core technical expectations include CI/CD, artifact repositories, containers, orchestration, cloud platforms, scripting, Helm, and YAML.
Remote from
USA
Salary
Undisclosed
Employment
Full Time
Experience
Senior
Published
Apply before
3 Dec 2026
Listing views
45
Application actions
2
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Opportunity details

About this role.

Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.

As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.

More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.

As a Senior Solutions Delivery Engineer, you will guide customers through structured onboarding, migration, configuration, and optimization of Sonatype products while partnering with engineering, customer success, sales, and product teams to solve challenges and deliver impactful outcomes. In addition, you will provide delivery leadership within the Solutions Delivery Engineering team, supporting engagement quality, consistency, and peer mentorship.

What You Will Do

  • Provide delivery leadership within the Solutions Delivery Engineering team, supporting engagement quality, consistency, and best practices.

  • Act as a point of escalation for complex or high-impact engagements, helping guide resolution while remaining within defined service scope.

  • Support and mentor other Solutions Delivery Engineers in the region through delivery reviews, knowledge sharing, and peer guidance.

  • Contribute to the improvement of service templates, delivery standards, and internal documentation to strengthen consistency and scalability.

  • Share delivery insights and recurring patterns with cross-functional partners to inform continuous improvement efforts.

  • Serve as a communication filter for regional delivery topics, consolidating updates, risks, and escalations for review with the Solutions Delivery Engineering manager.

  • Occasional travel may be required for specific customer engagements or internal activities.

Core Solutions Delivery Engineer Responsibilities

  • Deliver Sonatype service offerings in alignment with defined scope, success criteria, and delivery standards, including implementation, configuration, and structured customer guidance.

  • Support product-focused migration activities by executing data and configuration tasks, validating completion, and ensuring alignment with target state requirements.

  • Provide product-specific guidance, identify issues or risks, present available options, and perform troubleshooting within the engagement scope.

  • Manage engagement timelines, expectations, communication, and documentation, and facilitate working sessions, reviews, and customer discussions.

  • Collaborate with Customer Success, Sales, Support, and Product Management, and share field insights that inform product and service improvements.

  • Maintain accurate plans, validation records, and engagement materials, provide complete handoffs to internal teams, and record activities for traceability and continuous improvement.

What We Are Looking For

  • You are a US Citizen
  • At least 8 years of experience in DevOps, cloud engineering, software delivery, or related work.

  • Knowledge of repository management, artifact workflows, CI and CD tools, containers, and orchestration.

  • Familiarity with AWS, Azure, or Google Cloud, modern build ecosystems, and SDLC.

  • Ability to work with Groovy, Bash, Python, Helm, or YAML when required.

  • Ability to lead customer engagements with clear communication, documentation, and ownership.

  • Demonstrated experience providing delivery leadership, peer guidance, or escalation support within a regional or team-based delivery environment.

  • Nice to Have

    • Experience with migration or modernization projects.

    • Exposure to enterprise DevOps, software security, or supply chain practices.

    • Experience working with global, cross-functional teams.

    • Familiarity with SaaS delivery models or cloud-based deployment patterns.

Things That We Are Proud Of

  • 2025 Visionary in Gartner® Magic Quadrant™ for Application Security Testing!
  • 2025 AI Compliance Solution of the Year – AI Breakthrough Awards
  • 2025 DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology
  • 2024 Industry Leader in Forrester-Wave for Software Composition Analysis (2024 Q4 report)
  • Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortList™ for Application Security Testing for 2024
  • Data Breakthrough Awards: Sonatype was announced as a 2024 winner in the “Open Source Data Solution of the Year.”
  • SD Times: Best in Show Security
  • Fast Company Best Workplaces for Innovators 2024
  • The Herd Top 100 Private Software Companies 2024.
  • Diversity & Inclusion Working Groups
  • Parental Leave Policy
  • Paid Volunteer Time Off (VTO)

Compensation

Additional Information

#LI-AL1

At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

5/5
EasyHard

Pace & Pressure

4/5
RelaxedFast-paced

Autonomy Level

5/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThis is a senior role requiring deep DevOps and cloud-delivery expertise alongside ownership of complex enterprise customer engagements. It also carries leadership, escalation, mentoring, and cross-functional coordination responsibilities.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate
$165,000
US market range (per year)$140k–$195k
AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The yearly cadence and USD market estimate are inferred for a senior, full-time US remote DevOps solutions-delivery role requiring extensive experience and customer-facing technical leadership.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
Describe a complex DevOps migration or modernization engagement you led for a customer.

I begin by confirming the target architecture, scope, dependencies, success criteria, and rollback plan. I then create a phased migration plan with validation checkpoints, communicate risks early, and document configuration decisions and handoff materials so the customer and internal teams can operate the new environment confidently.

How would you troubleshoot a failed artifact retrieval or build dependency issue in a repository-management environment?

I would first isolate whether the issue is caused by repository configuration, proxy connectivity, credentials, permissions, package metadata, or upstream availability. I would review relevant logs and build output, reproduce the failure where possible, validate repository routing and policies, then provide a documented resolution and preventive recommendation.

How do you manage expectations during a customer engagement when risks threaten a delivery timeline?

I communicate the risk as soon as it is understood, explain its business and technical impact, and present practical options with their tradeoffs. I update the delivery plan, assign clear owners, record decisions, and maintain regular status communication until the risk is resolved or formally accepted.

What practices do you use to make CI/CD pipelines secure and reliable?

I use version-controlled pipeline definitions, least-privilege credentials, secret-management tooling, dependency and artifact controls, automated tests, immutable build outputs, and environment-specific approvals where appropriate. I also add observability, clear failure notifications, and documented rollback procedures to reduce operational risk.

How have you supported less experienced delivery engineers while maintaining quality across engagements?

I use delivery reviews, reusable templates, technical walkthroughs, and constructive feedback to reinforce standards without blocking ownership. For high-risk work, I pair with engineers on planning and customer communication, then capture lessons learned in shared documentation for the broader team.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
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