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Pre-Sales Engineer (UAE, Dubai)

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Remote from
UAE
Salary
Undisclosed
Department
Sales
Employment
Full Time
Experience
Senior
Published
Apply before
3 Dec 2026
Listing views
21
Application actions
2
Opportunity details

About this role.

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 6,000 specialists.

We are actively growing across the Middle East and strengthening our local expertise while embracing local culture. We are often visitors and exhibitors at Intersec, getting both recognition and inspiration for further developments.

The company emerged against the backdrop of revolution and war. That’s why resilience is the cornerstone of the brand’s DNA, and the fight against evil by creating the best security and automation devices is Ajax’s unwavering mission.

Responsibilities:

  • Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees).
  • Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
  • Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
  • Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.
  • Market research and сomparative characteristics of products of the competitors.
  • Develop long-term relationships with key partners of the company.
  • Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
  • Support sales team with follow from leads in our portal
  • Analyze customer needs in collaboration with the sales department.

Key Requirements:

  • 2 or more years of experience in a similar role within alarm, video surveillance, access control, and home automation fields.
  • Excellent working knowledge of intrusion and IP CCTV and access control systems.
  • Experience in installing/designing video surveillance, fire, intrusion, or other security systems.
  • Experience in public speaking (as an advantage).
  • Strong communication skills (English & Arabic)
  • Availability to travel for business.

We Offer:

  • Opportunity to work in one of the most recognized and innovative security manufacturers.
  • Opportunity to take on new challenges, advance your career, and make a meaningful impact.
  • Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
  • A zero-bullshit culture.

Compensation

Additional Information

Join Ajax Systems!

Apply now >

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AI Summary

The role, at a glance.

This Pre-Sales Engineer role supports the commercial adoption of Ajax Systems security and automation products across the UAE. The position delivers technical seminars, product demonstrations, training, solution consultations, and technical documentation for distributors, installers, and key customers. It requires hands-on expertise in intrusion detection, IP CCTV, access control, fire, or home automation systems, together with fluent English and Arabic communication. The engineer partners closely with sales to qualify customer needs, progress leads, and build long-term channel relationships. Regular business travel and confident public presentation skills are important for success.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

4/5
EasyHard

Pace & Pressure

4/5
RelaxedFast-paced

Autonomy Level

4/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThe role combines deep physical-security product knowledge with solution design, customer enablement, sales support, and public presentations. Success depends on independently translating varied technical requirements into credible solutions while managing partners and travel.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Highly competitive
$75,000
US market range (per year)$55k–$95k
AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The yearly cadence and USD market estimate are inferred for a full-time pre-sales engineering role in the UAE; actual compensation may vary by technical specialization, language skills, travel requirements, and variable-pay structure.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How would you approach a customer that needs an integrated intrusion, video surveillance, and access-control solution?

I would begin with discovery: site layout, threat model, existing infrastructure, operational workflows, compliance needs, and budget. I would then map those requirements to a scalable architecture, explain integrations and limitations clearly, and validate the design through a demonstration or proof of concept before finalizing the proposal.

Describe how you would run a technical training session for a new distributor or installer partner.

I would tailor the session to the audience's baseline knowledge and combine product positioning with hands-on configuration and troubleshooting exercises. I would cover installation standards, network considerations, common faults, and escalation paths, then confirm understanding through practical scenarios and follow-up materials.

What factors are most important when designing an IP CCTV solution?

Key factors include coverage objectives, lighting conditions, camera placement, retention requirements, bandwidth, storage capacity, cybersecurity, power availability, and integration with access or intrusion systems. I would also account for future expansion and ensure the design is practical for installation and maintenance.

How do you support a sales team without taking ownership away from the account manager?

I align early on roles and desired commercial outcomes. The account manager leads the relationship and commercial process, while I lead technical discovery, solution validation, demonstrations, and responses to technical objections; we communicate regularly so the customer receives one consistent message.

Tell us about a time you had to explain a complex technical issue to a non-technical audience.

I would avoid jargon and start with the operational impact rather than the underlying technology. Using a simple diagram, practical examples, and clear options with trade-offs helps stakeholders make an informed decision, and I confirm understanding by asking them to describe the preferred outcome in their own words.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
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