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Partnerships Strategy & Operations

AI Summary
This Revenue Strategy & Operations role builds the operational infrastructure for ElevenLabs' partner ecosystem, including reseller, referral, technology, and strategic-alliance motions. The hire will own partner lifecycle workflows, attribution logic, Salesforce processes, dashboards, and reporting for partner-sourced and partner-influenced revenue. They will act as an operational advisor to Partnerships leadership while aligning Sales, Finance, Marketing, Product, and Account Management around scalable partner processes. The role requires strong Salesforce, SQL, BI, analytics, and cross-functional program-design capabilities in a fast-moving AI company. It is well suited to an experienced GTM or partner operations professional who is comfortable operating autonomously amid ambiguity.
Remote from
UK, USA
Salary
Undisclosed
Employment
Full Time
Experience
Senior
Published
Apply before
4 Dec 2026
Listing views
22
Application actions
2
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Opportunity details

About this role.

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses – from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world’s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $22B – multiples of 11, always.

We have expanded from voice into three main platforms:

  • ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

  • ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

  • ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team – builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

  • High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

  • Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

  • AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

  • Excellence everywhere: Everything we do should match the quality of our AI models.

  • Global team: We prioritize your talent, not your location.

What we offer

  • Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

  • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact – beyond your immediate role and responsibilities.

  • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

  • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

  • Annual team offsite: Each year, we bring your entire team together in a new location – past offsites have included Croatia, Italy and Cancún

  • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

We’re looking for someone to join our Revenue Strategy & Operations team to play a key role in building the operational backbone behind our partner ecosystem. This role sits at the intersection of technical problem-solving and operational excellence. You’ll own the systems, automations, data, and dashboards that help our Partnerships team source, co-sell, and scale revenue through resellers, referral partners, technology partners, and strategic alliances.

Each Revenue Strategy & Operations team member is a dedicated partner to a specific go-to-market function. In this role, you’ll be the strategic and operational counterpart to Partnerships leadership. You’ll also work closely with Sales, Account Management, Finance, Data, and Product to make partner-sourced and partner-influenced revenue visible, measurable, and repeatable.

In this role, you will be responsible for

  • Partner Lifecycle & Process Management: Design, build, and maintain end-to-end processes for the partner journey, including onboarding, deal registration, lead and referral routing, co-sell workflows, and payout or commission handling. Make these processes consistent, automated, and easy to adopt.

  • Strategic Partnership to Leadership: Act as a trusted advisor to Partnerships leadership, providing performance reporting, capacity and territory planning input, partner segmentation, and recommendations on program structure and incentives.

  • Partner Attribution & Pipeline Visibility: Define and maintain how we track partner-sourced, partner-influenced, and co-sell pipeline and revenue across Salesforce and our data stack. Make sure partner contribution is accurately attributed and trusted by Sales, Finance, and leadership.

  • Reporting & Analytics: Own dashboards, reports, and KPIs for partner performance, such as pipeline generation, win rates, sales cycle, partner ROI, and tier or segment health. Turn the data into insights that guide where we invest.

  • Partner Program & Incentive Operations: Support the design, modeling, and rollout of partner programs, including tiering, rebates, referral fees, and MDF. Work with Finance and Legal to ensure accuracy and compliance.

  • Cross-Functional Collaboration: Align Sales, Account Management, Marketing, Finance, and Product on how partner deals are handled, from account mapping and conflict resolution to handoffs and renewals.

  • Experimentation: Test new partner motions, lead sources, routing logic, and program levers. Measure what works and scale it.

Who you are

We’re looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll thrive with us if you:

  • Are passionate about audio AI, driven by a desire to make content universally accessible and to push the frontiers of new technology.

  • Are highly motivated, with a strong work ethic. We’re at a critical moment in audio AI’s evolution and committed to going the extra mile to lead.

  • Are analytical and efficient, and approach complex challenges with a first-principles mindset.

  • Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.

  • Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.

  • Are energized by working with external partners and by the ambiguity of building a program that’s still scaling.

What you bring

  • 4+ years in Revenue Operations, GTM Operations, or Partner/Channel Operations at a high-growth technology company

  • Hands-on experience supporting partner, channel, alliance, or co-sell motions (e.g., deal registration, partner attribution, referral or reseller programs)

  • A proven track record of building end-to-end solutions, from data collection and analysis through execution

  • Strong Salesforce experience, including objects, reporting, and process design for partner-related workflows

  • Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g., Sigma)

  • The ability to break complex problems into smaller, actionable steps

  • Excellent communication and collaboration skills, with the ability to work effectively across internal teams and external partners

  • A highly adaptable, proactive approach to problem-solving and process improvement

  • Coachability and a willingness to learn and adapt to new challenges

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

4/5
EasyHard

Pace & Pressure

5/5
RelaxedFast-paced

Autonomy Level

5/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThe role combines technical data and systems ownership with strategic partnership-program design across several revenue functions. Building trusted attribution and scalable workflows in a rapidly growing organization requires strong judgment, independent execution, and stakeholder alignment.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate
$145,000
US market range (per year)$120k–$175k
AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer salary was disclosed. The yearly figures are AI estimates in USD for a US-market partner/revenue operations role requiring 4+ years of experience, Salesforce administration and process design, SQL, BI reporting, and strategic cross-functional ownership.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How would you design a reliable framework for tracking partner-sourced and partner-influenced revenue?

I would first define clear, mutually agreed attribution rules and lifecycle stages with Partnerships, Sales, Finance, and Data. I would configure the necessary Salesforce objects, fields, validation rules, and partner-account relationships, then reconcile the resulting data against finance-approved revenue records. Finally, I would publish documented definitions and monitor data-quality exceptions through recurring dashboards.

Describe how you would improve a partner deal-registration process that is slow and inconsistently used.

I would map the current process, quantify drop-off points, and interview partners and internal users to identify friction. I would simplify required inputs, automate duplicate and account-mapping checks, establish clear ownership and response SLAs, and integrate notifications into existing seller workflows. After launch, I would track registration completion, approval time, conflict rates, and partner adoption to iterate on the design.

What Salesforce capabilities are most important for supporting partner operations?

Key capabilities include a well-structured partner data model, custom objects or partner-related fields, opportunity and account relationships, workflow automation, validation controls, reporting, dashboards, and clean ownership rules. I also prioritize governance for definitions, permissions, integration reliability, and data quality so reporting can be trusted by Finance and leadership.

How would you use SQL and BI tools to identify where to invest in the partner ecosystem?

I would combine CRM, product, and financial data to segment partners by sourced pipeline, influenced revenue, conversion, sales-cycle length, retention, and program cost. In BI dashboards, I would compare performance by partner type, tier, geography, and motion to identify high-return segments and bottlenecks. I would then turn the findings into prioritized recommendations, such as changing routing logic, revising incentives, or investing in enablement for specific partner cohorts.

Tell us how you would handle conflict between Sales and Partnerships over account ownership or credit.

I would begin with transparent, pre-agreed rules for account mapping, registration eligibility, influence criteria, and escalation paths. For an active dispute, I would gather the relevant CRM history and stakeholder perspectives, apply the documented policy consistently, and ensure the resolution is recorded. I would also analyze repeated conflict patterns and adjust process controls or reporting to prevent similar issues.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
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