We’re looking to hire a Customer Success Associate to add to our amazing team!
About Us: At bant.io, you will find a diverse team of curious and results-driven people from all over the world looking to help businesses succeed. Our passion for helping our customers grow their business is at the forefront of what we do and we accomplish this by delivering an innovative and intuitive product, combined with world-class customer service.
The Opportunity: We’re looking for an experienced Customer Success Associate who will oversee a portfolio of assigned customers and liaise with cross-functional internal teams to manage and constantly improve the customer experience.
The ideal candidate is very passionate about customer service and has a natural desire to provide prompt, friendly, helpful, and professional support. A high level of organization and prioritization skills is necessary to be successful. A solid technical background is preferred – you don’t need to know how to read or write code – but you understand basic technical terminology and can have a comfortable conversation with a SaaS company about what they do and their business objectives.
This is a remote position, but we are looking for people located in North or Central America who can support EST working hours. This is a long-term, remote position. A reliable internet connection is required. We offer a base pay + commission. Benefits are not available, at this time.
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Position: Customer Success Associate.