Customer Service Agent

Remote from: USA
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Customer Success
Employment type: Full Time,
Job posted: 18 Jul 2025
Apply before: 18 Aug 2025
Experience level: Entry-Level
Junior
Views / Applies: 12345 / 123

We believe in enabling exceptional people to strike the best work-life balance by being able to work remotely from anywhere, anyhow.

Outsourcing/Offshoring
2014

Actively Hiring

We are seeking remote Customer Service Agent to join our team in United States.
This is for a high volume, 62 hour live book launch. The event supports the release of the final book in the a series by a reputable author, aiming to break the Guinness World Record for most nonfiction books sold in 24 hours.
Agents will receive inbound calls from viewers/listeners of the live broadcast and related marketing. All calls will focus on questions and answers, frequently asked questions resolution and checkout support.
Training is 8 hours. To be scheduled between August 10th – 14th.
Agents must complete a certification process by the end of the day on August 15th.

Completion of script training, objection handling, and compliance protocols
Passed role-play or simulation assessments

About 1840 & Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com.

Apply now >