Experience Designer Interview: Questions, Tasks, and Tips

Get ready for a Experience Designer interview. Discover common HR questions, technical tasks, and best practices to secure your dream IT job. Experience Designer represents an exciting career path in the technology sector. The role requires both technical proficiency and creative thinking, providing clear advancement opportunities.

Share
Popular Prep Guides

Backend Developer SMM Data Scientist Virtual Assistant DevOps Engineer Content Writer

Role Overview

Comprehensive guide to Experience Designer interview process, including common questions, best practices, and preparation tips.

Categories

Design User Experience Interaction Design Product Design

Seniority Levels

Junior Middle Senior Lead

Interview Process

Average Duration: 3-4 weeks

Overall Success Rate: 70%

Success Rate by Stage

HR Interview 80%
Portfolio Review 85%
Design Challenge 75%
Team Interview 90%
Final Interview 95%

Success Rate by Experience Level

Junior 50%
Middle 70%
Senior 80%

Interview Stages

HR Interview

Duration: 30-45 minutes Format: Video call or phone
Focus Areas:

Background, motivation, cultural fit

Participants:
  • HR Manager
  • Recruiter
Success Criteria:
  • Clear communication skills
  • Relevant background
  • Cultural alignment
  • Realistic expectations
Preparation Tips:
  • Research company design philosophy
  • Prepare your "tell me about yourself" story
  • Review your design achievements
  • Have salary expectations ready

Portfolio Review

Duration: 60 minutes Format: Video presentation
Focus Areas:

Past work, results, methodology

Participants:
  • Design Lead
  • UX Manager
Required Materials:
  • Case studies
  • Wireframes
  • Prototypes
  • User research findings
Presentation Structure:
  • Introduction (5 min)
  • Portfolio overview (15 min)
  • Key projects (20 min)
  • Results and metrics (10 min)
  • Q&A (10 min)

Design Challenge

Duration: 3-4 hours for completion Format: Take-home assignment
Focus Areas:

Practical skills assessment

Typical Tasks:
  • Redesign a specific feature
  • Create a user journey map
  • Develop a prototype
  • Conduct usability testing
Evaluation Criteria:
  • User-centered approach
  • Creativity
  • Technical knowledge
  • Attention to detail
  • Results orientation

Team Interview

Duration: 60 minutes Format: Panel interview
Focus Areas:

Team fit, collaboration skills

Participants:
  • Design team members
  • Product manager
  • Developers

Final Interview

Duration: 45 minutes Format: With senior management
Focus Areas:

Strategic thinking, leadership potential

Typical Discussion Points:
  • Long-term vision
  • Industry trends
  • Strategic initiatives
  • Management style

Interview Questions

Common HR Questions

Q: Tell us about your experience as an Experience Designer
What Interviewer Wants:

Understanding of practical experience and scale of responsibility

Key Points to Cover:
  • Number and size of projects managed
  • Industries and target audiences
  • Team size and role
  • Key achievements
Good Answer Example:

In my current role at XYZ Agency, I've led UX/UI design for 5 major products with combined user base of 1M+. I lead a team of 3 designers and coordinate with product managers and developers. Key achievements include reducing user onboarding time by 30% and increasing user retention by 20%. I've implemented a new design system that improved consistency across platforms.

Bad Answer Example:

I design interfaces and make sure they look good. I'm good with all design tools and know how to create engaging experiences.

Red Flags:
  • Vague answers without specifics
  • No mention of metrics or results
  • Focusing only on aesthetics
  • No mention of user research or testing
Q: How do you handle feedback from stakeholders?
What Interviewer Wants:

Collaboration skills and adaptability

Key Points to Cover:
  • Feedback collection process
  • Prioritization method
  • Implementation strategy
  • Follow-up procedures
Good Answer Example:

I follow a structured approach: First, gather all feedback through collaborative sessions. Second, categorize feedback into must-haves, nice-to-haves, and low-priority items. Third, implement changes based on impact and feasibility. For example, when redesigning our mobile app, I coordinated with product managers and developers to gather accurate requirements, acknowledged user concerns publicly, and provided regular updates until resolution. This approach resulted in a 25% increase in user satisfaction.

Bad Answer Example:

I usually ignore stakeholder feedback unless it's critical. It's important to maintain the original design vision.

Red Flags:
  • Defensive reactions
  • Lack of process
  • Unwillingness to collaborate
  • No mention of user-centered approach
Q: What metrics do you use to measure design success?
What Interviewer Wants:

Understanding of analytics and strategic thinking

Key Points to Cover:
  • Engagement metrics
  • Usability metrics
  • Conversion metrics
  • ROI calculations
Good Answer Example:

I focus on both qualitative and quantitative metrics. Key performance indicators include task success rate (aim for 90%+), time on task (targeting <2 minutes), error rates (<5%), and conversion rates for key actions. I also track user satisfaction through surveys and NPS scores. For B2B clients, I particularly focus on enterprise-specific metrics like adoption rates and support ticket reduction. Each metric ties back to specific business objectives.

Bad Answer Example:

I look at how many users like the design and if they say it's easy to use.

Q: How do you stay updated with design trends?
What Interviewer Wants:

Commitment to continuous learning and industry awareness

Key Points to Cover:
  • Information sources
  • Learning methods
  • Implementation process
  • Trend evaluation
Good Answer Example:

I maintain a multi-faceted approach to staying current. I follow industry leaders and publications like Smashing Magazine and Nielsen Norman Group, participate in weekly design webinars, and am part of several professional Slack groups. I also regularly take courses on Coursera and have certifications from Interaction Design Foundation. When I spot a trend, I evaluate its relevance to our users and test it in small-scale experiments.

Bad Answer Example:

I use design tools a lot so I naturally see what's trending.

Behavioral Questions

Q: Describe a successful project you managed
What Interviewer Wants:

Strategic thinking and results orientation

Situation:

Choose a project with measurable results

Task:

Explain your role and objectives

Action:

Detail your strategy and implementation

Result:

Quantify the outcomes

Good Answer Example:

For our e-commerce client, I redesigned their checkout flow. The goal was to reduce cart abandonment and improve conversion rates. I conducted user interviews, created wireframes, and tested multiple iterations. I coordinated with developers to implement the final design and developed a content strategy for onboarding. Over 6 months, we saw 20% reduction in cart abandonment, 15% increase in conversion rates, and 10K+ additional sales. The project came in 15% under budget and was extended due to its success.

Metrics to Mention:
  • Engagement rate
  • Conversion rate
  • Task success rate
  • ROI
  • User satisfaction
Q: Tell me about a time when you had to manage multiple priorities
What Interviewer Wants:

Organization and prioritization skills

Situation:

High-pressure scenario with competing demands

Task:

Explain the challenges and constraints

Action:

Detail your prioritization process

Result:

Show successful outcome

Good Answer Example:

During our agency's busiest period, I was managing design for 4 clients while onboarding 2 new ones. I implemented a priority matrix based on client deadlines, project complexity, and resource availability. I used Asana to visualize all tasks and deadlines, delegated routine tasks to junior designers, and scheduled daily 15-minute stand-ups to address bottlenecks. This resulted in meeting all deadlines, successful launch of new client accounts, and positive feedback from all stakeholders.

Motivation Questions

Q: Why are you interested in experience design?
What Interviewer Wants:

Passion and long-term commitment to the field

Key Points to Cover:
  • Personal connection to design
  • Professional interest in user experience
  • Understanding of industry impact
  • Career goals
Good Answer Example:

I'm fascinated by how design can solve real-world problems and improve people's lives. My interest started when I redesigned my university's website, which led to a 30% increase in student applications. Professionally, I'm excited by the constant evolution of technology and the challenge of creating seamless, intuitive experiences. I particularly enjoy the blend of creativity, research, and strategy required in experience design.

Bad Answer Example:

I use design tools all the time and thought it would be a fun job.

Technical Questions

Basic Technical Questions

Q: Explain your design process

Expected Knowledge:

  • Design thinking stages
  • User research methods
  • Prototyping tools
  • Testing techniques

Good Answer Example:

My design process follows a user-centered approach: First, I conduct user research through interviews, surveys, and usability tests. Then, I create personas and user journeys to understand pain points. Next, I develop wireframes and prototypes using Figma or Sketch. I conduct iterative testing with users and stakeholders, gathering feedback at each stage. Finally, I deliver high-fidelity designs along with design specifications for developers. I document everything in Confluence for future reference.

Tools to Mention:

Figma Sketch InVision Adobe XD Miro
Q: How do you conduct user research?

Expected Knowledge:

  • Research methods
  • Data collection techniques
  • Analysis processes
  • Insight generation

Good Answer Example:

I follow a comprehensive research process. First, I define research goals and recruit participants through targeted screening. I use a mix of qualitative methods (interviews, contextual inquiries) and quantitative methods (surveys, analytics). I analyze data using affinity mapping and thematic analysis, identifying patterns and insights. Finally, I create personas, journey maps, and opportunity areas that inform design decisions. This helps ensure solutions are grounded in real user needs.

Tools to Mention:

UserTesting.com Optimal Workshop SurveyMonkey Google Forms Excel/Google Sheets

Advanced Technical Questions

Q: How would you design a complex enterprise application?

Expected Knowledge:

  • Enterprise design principles
  • Platform selection
  • Content strategy
  • Scalability considerations

Good Answer Example:

I'd start with a comprehensive audit of user needs and technical constraints. For enterprise applications, I'd focus primarily on efficiency, scalability, and security. The design would include: 1) Modular architecture for flexibility, 2) Role-based access control, 3) Comprehensive onboarding and training materials, 4) Real-time collaboration features. I'd establish clear KPIs focused on user adoption, task completion rates, and system performance metrics.

Tools to Mention:

Jira Confluence ServiceNow Salesforce
Q: How do you ensure accessibility in your designs?

Expected Knowledge:

  • Accessibility standards
  • Inclusive design principles
  • Testing methods
  • Compliance requirements

Good Answer Example:

I follow WCAG 2.1 guidelines and incorporate inclusive design principles throughout the process. I use tools like Axe and Lighthouse for automated testing, complemented by manual testing with assistive technologies. I ensure proper color contrast ratios, logical tab order, and alternative text for images. I also conduct usability testing with users who have disabilities to gather direct feedback. This ensures designs are accessible to all users while meeting legal requirements.

Tools to Mention:

Axe Lighthouse Screen readers Color contrast checkers

Practical Tasks

Redesign Task

Redesign a specific feature or page for a fictional product

Duration: 3-4 hours

Requirements:

  • User research summary
  • Wireframes
  • Prototype
  • Design rationale
  • Accessibility considerations

Evaluation Criteria:

  • User-centered approach
  • Creativity and originality
  • Technical execution
  • Attention to detail
  • Presentation quality

Common Mistakes:

  • Ignoring user needs
  • Overcomplicating design
  • Poor platform adaptation
  • Lack of clear objectives
  • Inconsistent messaging

Tips for Success:

  • Research the product thoroughly
  • Include metrics for success
  • Provide rationale for decisions
  • Consider accessibility
  • Include testing protocol

Usability Testing Simulation

Conduct a usability test for a given interface

Duration: 1 hour

Scenario Elements:

  • Task scenarios
  • User profiles
  • Test environment
  • Metrics to collect

Deliverables:

  • Test plan
  • Observation notes
  • Findings report
  • Recommendations
  • Next steps

Evaluation Criteria:

  • Test design
  • Participant interaction
  • Data collection
  • Insight generation
  • Actionable recommendations

Design System Audit

Analyze and provide recommendations for existing design system

Duration: 4 hours

Deliverables:

  • Audit report
  • SWOT analysis
  • Recommendations
  • Action plan
  • Success metrics

Areas to Analyze:

  • Component library
  • Documentation
  • Consistency
  • Scalability
  • Adoption rate

Industry Specifics

Startup

Focus Areas:

  • Rapid prototyping
  • Lean UX techniques
  • Agile methodologies
  • Growth-focused design

Common Challenges:

  • Limited resources
  • Fast-paced environment
  • Multiple role responsibilities
  • Building audience from zero

Interview Emphasis:

  • Growth mindset
  • Adaptability
  • Self-motivation
  • Results with limited resources

Enterprise

Focus Areas:

  • Process and compliance
  • Stakeholder management
  • Brand guidelines adherence
  • Cross-team collaboration

Common Challenges:

  • Complex approval processes
  • Multiple stakeholders
  • Legacy systems
  • Global coordination

Interview Emphasis:

  • Process management
  • Stakeholder communication
  • Enterprise tool experience
  • Scale management

Agency

Focus Areas:

  • Multi-client management
  • Client communication
  • Diverse industry knowledge
  • ROI demonstration

Common Challenges:

  • Tight deadlines
  • Multiple client demands
  • Industry variety
  • Client retention

Interview Emphasis:

  • Time management
  • Client handling
  • Versatility
  • Stress management

Skills Verification

Must Verify Skills:

User Research

Verification Method: Portfolio review and practical task

Minimum Requirement: 2 years experience

Evaluation Criteria:
  • Research methodology
  • Data interpretation
  • Insight generation
  • User empathy
Prototyping

Verification Method: Technical questions and case study

Minimum Requirement: Proficiency in key prototyping tools

Evaluation Criteria:
  • Tool proficiency
  • Fidelity level
  • Interaction design
  • User testing
Visual Design

Verification Method: Portfolio review and scenarios

Minimum Requirement: Demonstrated visual design skills

Evaluation Criteria:
  • Typography
  • Color theory
  • Layout composition
  • Branding

Good to Verify Skills:

Accessibility

Verification Method: Scenario-based questions

Evaluation Criteria:
  • WCAG knowledge
  • Inclusive design principles
  • Testing methods
  • Compliance
Collaboration

Verification Method: Behavioral questions and references

Evaluation Criteria:
  • Communication style
  • Conflict resolution
  • Team dynamics
  • Project management
Leadership

Verification Method: Behavioral questions and references

Evaluation Criteria:
  • Mentorship
  • Decision-making
  • Delegation
  • Vision setting

Interview Preparation Tips

Research Preparation

  • Company design philosophy
  • Competitor analysis
  • Industry trends
  • Recent company news

Portfolio Preparation

  • Update all case studies
  • Prepare metrics and results
  • Have screenshots ready
  • Organize by project/type

Technical Preparation

  • Review latest design tools
  • Practice with prototyping software
  • Update tool knowledge
  • Review best practices

Presentation Preparation

  • Prepare elevator pitch
  • Practice STAR method responses
  • Ready specific project examples
  • Prepare questions for interviewer

Share interview prep