Technical Support Manager Salary in Australia

Technical Support Manager roles in Australia represents a valuable opportunity in Australia's professional sector. This position integrates technical knowledge with creative solutions, offering competitive benefits. The role provides clear paths for professional growth and career advancement.

Tax rate
Approx. 32%
Demand
Growing
Last updated
18 Feb 2025
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Role overview

Manage technical support operations and team.

Annual Salary – 2025

High accuracy
36 recent reports confirm data accuracy
Β· Upd: 18 Feb 2025
Average Salary $83,900

Junior Level

$50,340 - $67,120

Experience: 0-2 years

Middle Level

$67,120 - $100,680

Experience: 3-5 years

Senior Level

$100,680 - $151,020

Experience: 6+ years

Estimated Take-Home Pay

Expected monthly income after standard tax deductions (approx. 32%)

$4,754


Hourly Rate

$34.29 - $46.39 per hour

Based on 40-hour work week, rates may vary by region and company


Healthcare

Comprehensive medical, dental and vision insurance coverage for you and your family

Approx. $5,873 per year


Annual Bonus Range

Typical performance-based annual bonus range

$8,390 - $12,585


Equity Bonus

Company equity compensation based on local market standards and company policy

Up to $8,390


Total Housing Budget

Recommended monthly spending on rent/mortgage and utilities

Up to $1,400


Retirement Savings Target

Recommended monthly retirement account contribution

$1,000


Recommended Emergency Fund

Financial safety net for unexpected expenses and life events

$20,975 - 41,950


Monthly Savings Targets

Recommended amount to set aside each month for your financial security and future goals

Approx. $2,100

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Education Requirements

Bachelor's in Computer Science or related field

Professional Certifications

ITIL Technical Support Management

Training & Development

  • Comprehensive onboarding program with mentorship opportunities
  • Specialized skill development workshops
  • Regular code reviews and feedback sessions
  • Access to advanced technical training resources

Required Skills

Core Skills

Technical Support Team Management Problem Solving

Trending Skills

Remote Support Knowledge Management

Emerging Skills

AI Support Tools Predictive Support

Specifics

Work Environment

Remote support management

Tools

Helpdesk software Knowledge base

Collaboration

Support team coordination

Time Zones

24/7 support coverage

Benefits

Common Benefits

Health Insurance
Paid Time Off
Remote Work Options
Professional Development
Mental Health Support
Flexible Hours
Home Office Allowance

Additional Benefits

Stock Options
Performance Bonuses
Health and Wellness Programs
Home Office Setup
Internet Allowance
Coworking Space Access
Learning & Development Budget
Conference Attendance

Cross-Country Pay Scale

Explore Technical Support Manager salaries worldwide. Below you'll find a comparison of average annual compensation in different countries relative to the base rate in Australia ($83,900).

Frequently Asked Questions

What is the average Technical Support Manager salary in Australia?

The average salary for a Technical Support Manager in Australia is $83,900 per year. Entry-level positions (Junior Level) start at $50,340 - $67,120, while experienced professionals (Senior Level) can earn up to $100,680 - $151,020.

What skills are required for a Technical Support Manager role?

Core skills include Technical Support, Team Management, Problem Solving. Trending skills are Remote Support, Knowledge Management, while emerging skills focus on AI Support Tools, Predictive Support.

What is the job market outlook for Technical Support Managers?

The job market shows high demand with 15% annual growth. Remote work opportunities are increasing, with high availability across various job platforms. Key industries include Finance, Digital Marketing, Blockchain, Technology, IoT, Healthcare.

What benefits are typically offered to Technical Support Managers in Australia?

Common benefits include Health Insurance, Paid Time Off, Remote Work Options, Professional Development. Additional benefits may include Stock Options, Performance Bonuses, Health and Wellness Programs, Home Office Setup.

What roles are similar to Technical Support Manager?

Similar positions to Technical Support Manager include IT Support Manager, Help Desk Manager, Support Operations Manager, Product Support Manager. These roles share many of the same responsibilities and required skills, though their focus areas may vary slightly by organization.

What is the hourly rate for Technical Support Managers in Australia?

Based on a standard 40-hour work week, Technical Support Managers in Australia typically earn between $34.29 and $46.39 per hour per hour. Rates may vary depending on location, experience level, and specific employer.

What are the core and trending skills for Technical Support Managers?

Core skills essential for Technical Support Managers include Technical Support, Team Management, Problem Solving. The most in-demand trending skills currently are Remote Support, Knowledge Management. Professionals looking to stay competitive should also keep an eye on emerging skills like AI Support Tools, Predictive Support.

About Salary Data

Our salary data is compiled from trusted sources including:

Additional market insights from:

Note: Salary ranges are approximate and may vary based on location, experience, skills, and other factors. Data is regularly updated to reflect current market conditions.

Currency rates updated: Feb 24, 2025, 00:02 UTC

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