Customer Experience Analyst Salary in Australia

Customer Experience Analyst roles in Australia offer competitive salaries with opportunities for growth. The position combines technical expertise with business impact, requiring skills in CX Analytics, Journey Mapping, Data Analysis. Remote work opportunities are increasing, with many companies offering flexible arrangements.

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Customer Experience Analyst Salary in Australia – 2024

Average Salary $72,250

Junior Level

$43,350 - $57,800

Experience: 0-2 years

Middle Level

$57,800 - $86,700

Experience: 3-5 years

Senior Level

$86,700 - $130,050

Experience: 6+ years

Hourly Rate

$29.53 - $39.95 per hour

Based on 40-hour work week, rates may vary by region and company


Healthcare

Comprehensive medical, dental and vision insurance coverage for you and your family

Approx. $5,058 per year


Annual Bonus

Additional annual compensation based on individual and company performance

$3,613 - $10,838


Equity Bonus

Company equity compensation based on local market standards and company policy

Up to $7,225

Education Requirements

  • Bachelor's degree in related field
  • Master's degree (preferred for senior positions)
  • Relevant certifications
  • Portfolio of work
  • Open source contributions

Professional Certifications

None

Training

Continuous learning and development opportunities available

Required Skills

Core Skills

CX Analytics Journey Mapping Data Analysis

Trending Skills

Predictive CX Real-time Analytics

Emerging Skills

AI CX Analysis Automated Journey Analysis

Benefits

Common Benefits

Health Insurance
Paid Time Off
Remote Work Options
Professional Development
Mental Health Support
Flexible Hours
Home Office Allowance

Additional Benefits

Stock Options
Performance Bonuses
Health and Wellness Programs
Home Office Setup
Internet Allowance
Coworking Space Access
Learning & Development Budget
Conference Attendance

Similar Positions

CX Insights Analyst Journey Analytics Specialist Voice of Customer Analyst Experience Metrics Analyst Customer Intelligence Analyst

Frequently Asked Questions

What is the average Customer Experience Analyst salary in Australia?

The average salary for a Customer Experience Analyst in Australia is $72,250 per year. Entry-level positions (Junior Level) start at $43,350 - $57,800, while experienced professionals (Senior Level) can earn up to $86,700 - $130,050.

What skills are required for a Customer Experience Analyst role?

Core skills include CX Analytics, Journey Mapping, Data Analysis. Trending skills are Predictive CX, Real-time Analytics, while emerging skills focus on AI CX Analysis, Automated Journey Analysis.

What is the job market outlook for Customer Experience Analysts?

The job market shows high demand with 15% annual growth. Remote work opportunities are increasing, with high availability across various job platforms. Key industries include Technology, Finance, Healthcare, E-commerce, EdTech, FinTech, Cybersecurity, Clean Tech.

What benefits are typically offered to Customer Experience Analysts in Australia?

Common benefits include Health Insurance, Paid Time Off, Remote Work Options, Professional Development. Additional benefits may include Stock Options, Performance Bonuses, Health and Wellness Programs, Home Office Setup.

What roles are similar to Customer Experience Analyst?

Similar positions to Customer Experience Analyst include CX Insights Analyst, Journey Analytics Specialist, Voice of Customer Analyst, Experience Metrics Analyst. These roles share many of the same responsibilities and required skills, though their focus areas may vary slightly by organization.

What is the hourly rate for Customer Experience Analysts in Australia?

Based on a standard 40-hour work week, Customer Experience Analysts in Australia typically earn between $29.53 and $39.95 per hour per hour. Rates may vary depending on location, experience level, and specific employer.

What are the core and trending skills for Customer Experience Analysts?

Core skills essential for Customer Experience Analysts include CX Analytics, Journey Mapping, Data Analysis. The most in-demand trending skills currently are Predictive CX, Real-time Analytics. Professionals looking to stay competitive should also keep an eye on emerging skills like AI CX Analysis, Automated Journey Analysis.

About Salary Data

Our salary data is compiled from trusted sources including:

Additional market insights from:

Note: Salary ranges are approximate and may vary based on location, experience, skills, and other factors. Data is regularly updated to reflect current market conditions.

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