Customer Experience Analyst Salary in Australia

Customer Experience Analyst roles in Australia delivers excellent professional prospects in Australia. This position combines practical skills with innovative approaches, providing competitive salaries. The role supports continuous learning and career advancement opportunities.

Tax rate
Approx. 32%
Demand
Very High
Last updated
15 Feb 2025
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Role overview

Analyze and improve customer experience across touchpoints.

Annual Salary – 2025

Reliable accuracy
25 recent reports confirm data accuracy
Β· Upd: 15 Feb 2025
Average Salary $75,100

Junior Level

$45,060 - $60,080

Experience: 0-2 years

Middle Level

$60,080 - $90,120

Experience: 3-5 years

Senior Level

$90,120 - $135,180

Experience: 6+ years

Estimated Take-Home Pay

Expected monthly income after standard tax deductions (approx. 32%)

$4,256


Hourly Rate

$30.69 - $41.52 per hour

Based on 40-hour work week, rates may vary by region and company


Healthcare

Comprehensive medical, dental and vision insurance coverage for you and your family

Approx. $5,257 per year


Annual Bonus Range

Typical performance-based annual bonus range

$7,510 - $11,265


Equity Bonus

Company equity compensation based on local market standards and company policy

Up to $7,510


Total Housing Budget

Recommended monthly spending on rent/mortgage and utilities

Up to $1,300


Retirement Savings Target

Recommended monthly retirement account contribution

$900


Recommended Emergency Fund

Financial safety net for unexpected expenses and life events

$18,775 - 37,550


Monthly Savings Targets

Recommended amount to set aside each month for your financial security and future goals

Approx. $1,900

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Education Requirements

Bachelor's in Analytics/Business

Professional Certifications

CX Analytics Customer Experience

Training & Development

  • Specialized skill development workshops
  • Cross-functional training opportunities

Required Skills

Core Skills

CX Analytics Journey Mapping Data Analysis

Trending Skills

Predictive CX Real-time Analytics

Emerging Skills

AI CX Analysis Automated Journey Analysis

Specifics

Work Environment

Remote analytics

Tools

Analytics platforms CX tools Visualization tools

Collaboration

CX team integration

Time Zones

Analysis schedule based

Benefits

Common Benefits

Health Insurance
Paid Time Off
Remote Work Options
Professional Development
Mental Health Support
Flexible Hours
Home Office Allowance

Additional Benefits

Stock Options
Performance Bonuses
Health and Wellness Programs
Home Office Setup
Internet Allowance
Coworking Space Access
Learning & Development Budget
Conference Attendance

Cross-Country Pay Scale

Explore Customer Experience Analyst salaries worldwide. Below you'll find a comparison of average annual compensation in different countries relative to the base rate in Australia ($75,100).

Frequently Asked Questions

What is the average Customer Experience Analyst salary in Australia?

The average salary for a Customer Experience Analyst in Australia is $75,100 per year. Entry-level positions (Junior Level) start at $45,060 - $60,080, while experienced professionals (Senior Level) can earn up to $90,120 - $135,180.

What skills are required for a Customer Experience Analyst role?

Core skills include CX Analytics, Journey Mapping, Data Analysis. Trending skills are Predictive CX, Real-time Analytics, while emerging skills focus on AI CX Analysis, Automated Journey Analysis.

What is the job market outlook for Customer Experience Analysts?

The job market shows high demand with 15% annual growth. Remote work opportunities are increasing, with high availability across various job platforms. Key industries include E-commerce, Clean Tech, IoT, Space Technology, FinTech, Technology, Quantum Computing.

What benefits are typically offered to Customer Experience Analysts in Australia?

Common benefits include Health Insurance, Paid Time Off, Remote Work Options, Professional Development. Additional benefits may include Stock Options, Performance Bonuses, Health and Wellness Programs, Home Office Setup.

What roles are similar to Customer Experience Analyst?

Similar positions to Customer Experience Analyst include CX Insights Analyst, Journey Analytics Specialist, Voice of Customer Analyst, Experience Metrics Analyst. These roles share many of the same responsibilities and required skills, though their focus areas may vary slightly by organization.

What is the hourly rate for Customer Experience Analysts in Australia?

Based on a standard 40-hour work week, Customer Experience Analysts in Australia typically earn between $30.69 and $41.52 per hour per hour. Rates may vary depending on location, experience level, and specific employer.

What are the core and trending skills for Customer Experience Analysts?

Core skills essential for Customer Experience Analysts include CX Analytics, Journey Mapping, Data Analysis. The most in-demand trending skills currently are Predictive CX, Real-time Analytics. Professionals looking to stay competitive should also keep an eye on emerging skills like AI CX Analysis, Automated Journey Analysis.

About Salary Data

Our salary data is compiled from trusted sources including:

Additional market insights from:

Note: Salary ranges are approximate and may vary based on location, experience, skills, and other factors. Data is regularly updated to reflect current market conditions.

Currency rates updated: Feb 24, 2025, 00:02 UTC

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