Chat Support Lead Salary in Australia

The average salary for a Chat Support Lead in Australia is $57,500 per year. Entry-level positions (Junior Level) start at $34,500 - $46,000, while experienced professionals (Senior Level) can earn up to $69,000 - $103,500.

Core skills include Customer Service, Team Leadership, Communication Skills. Trending skills are Omni-channel Support, Customer Experience Management, while emerging skills focus on AI Chatbots, Virtual Support Teams.

The job market shows high demand with 15% annual growth. Remote work opportunities are increasing, with high availability across various job platforms. Key industries include Finance, Clean Tech, Cloud Computing, IoT, Quantum Computing, Data Analytics.

Common benefits include Health Insurance, Paid Time Off, Remote Work Options, Professional Development. Additional benefits may include Stock Options, Performance Bonuses, Health and Wellness Programs, Home Office Setup.

Similar positions to Chat Support Lead include Chat Support Manager, Customer Support Supervisor, Chat Operations Lead, Client Success Manager. These roles share many of the same responsibilities and required skills, though their focus areas may vary slightly by organization.

Based on a standard 40-hour work week, Chat Support Leads in Australia typically earn between $23.50 and $31.79 per hour per hour. Rates may vary depending on location, experience level, and specific employer.

Core skills essential for Chat Support Leads include Customer Service, Team Leadership, Communication Skills. The most in-demand trending skills currently are Omni-channel Support, Customer Experience Management. Professionals looking to stay competitive should also keep an eye on emerging skills like AI Chatbots, Virtual Support Teams.