HR Director

Built the HR department from scratch for the Oil & Gas division, supporting 1,200 employees and an €800M annual-turnover business. Designed the first formal organizational structure and end-to-end process map, establishing governance, role clarity, job titles, responsibilities, and decision-making authority.

Established the holding company's HR function and led HR direction across subsidiaries. Created a group-wide compensation and benefits program for 15 companies, implemented HRMS and HR policies, recruited executive leaders, launched retail bonus schemes, advised senior leadership on workforce and succession planning, and led a team of six.

Managed the full HR lifecycle for a 400-employee distribution group operating across Albania, North Macedonia, Montenegro, Kosovo, Serbia, Croatia, Slovenia, and Bosnia and Herzegovina.

Maintained consistent HR policies and processes across eight labor-law systems. Led executive and senior-management recruitment, including Country Manager roles, provided HR metrics for business decisions, and managed 16 team members, including 10 direct reports.

Managed monthly payroll and HR budgeting for 400 employees across a national consumer electronics and home appliance retail network. Led talent management and performance evaluations for management and director-level employees.

Co-led implementation of a new HRMS covering payroll, budgeting, and employee data. During COVID-19, introduced new working practices and safety measures while managing labor costs during increased business demand, and supervised two direct reports.

Managed an annual training budget of approximately €150,000 and allocated learning investment across departments based on business priorities. Selected training providers through procurement processes and processed purchase requisitions and orders in SAP.

Designed training programs with line managers, conducted quality checks, and reported evaluation results. Also supported recruitment, onboarding, disciplinary procedures, and performance management.

Coordinated HR and event activities for a club and party center in the Netherlands. Recruited and trained event staff to support operational requirements.

Managed event budgets and contributed to staffing coordination for events.

Managed the full HR cycle for a 300-employee advertising company, including recruitment, payroll, policies, procedures, and staff handbooks.

Advised management on compensation, promotions, benefits, and employment law. Managed state labor inspections and maintained legal HR documentation.

Managed payroll, recruitment, HR procedures, and state labor inspections for a television channel operating under Le Spot Group supervision.

Performed this part-time HR management role alongside responsibilities as HR Manager at Le Spot Group.

Promoted from Executive Assistant to HR Coordinator at an offshore call center and postal services provider with approximately 150 employees. Recruited, onboarded, trained, and coached call-center employees.

Managed scheduling, performance appraisals, disciplinary matters, annual HR budgeting, payroll administration, and petty cash.

Supported recruitment and candidate shortlisting, maintained employee files, and prepared state HR declarations.

Organized travel, meetings, and company events for the CEO while providing HR administration support.

Master's degree in Translation and Interpreting.

Bachelor's degree in English Teaching.