HR Strategic Partner

Lead the HR Business Partner and Talent Management function at a regional level, managing a team of three people in Peru and one in Chile. Partner with business units on budgets, restructurings, labor matters, talent initiatives, and strategic people decisions.

Develop compensation plans, salary structures, benefits, talent development programs, potential assessments, individual development plans, mentoring, coaching, and leadership initiatives. Lead HR automation, dashboards, AI-enabled internal applications, and agile improvement projects; implemented succession and salary-band tools using AI.

Implemented performance evaluation processes and leadership programs, achieving 95% satisfaction. Designed training programs for leaders and high-potential employees, including learning-provider management and execution control.

Co-designed employee climate and culture initiatives that raised team engagement and satisfaction above 86%. Supported leadership development and talent-management activities aligned with business needs.

Provided direct support to four HRBP Managers and worked under a matrix reporting structure with Toronto. Supported HR management for major bank divisions and acted as a key contact for internal clients.

Co-led the Onboarding 2.0 project, improving employee experience by 85%. Managed hiring, leaves, turnover, promotions, terminations, incentives, performance reviews, training, vacation planning, agency visits, HR system data updates, and dashboards.

Prepared employment contracts, renewals, and CTS transfers while ensuring compliance with internal policies. Maintained and updated employee information in internal systems.

Consolidated monthly personnel updates and produced reports on headcount, contract renewals, vacations, and absenteeism. Provided employee support for payroll and benefits inquiries for frontline personnel.

Coordinated the end-to-end onboarding process for new employees and supported the preparation of contracts, renewals, and CTS transfers. Registered and maintained employee data in internal systems.

Responded to payroll and benefits inquiries from frontline employees and prepared monthly reports, including headcount and renewal reports. Collaborated on hiring processes and employee training programs.

Postgraduate specialization in Human Resources Management.

Bachelor's degree in Administration and Hospitality.

Master's degree in Human Resources Management, currently in progress.

Course in project specification and justification.

Specialization in payroll administration and labor legislation.