Human Resources and Business Operations Leader

I oversee shared business services for Presdon and affiliated companies, including HR, safety, fleet, IT, administration, project management support, and marketing. I work directly with ownership and company leaders while concurrently leading HR for TerraStar Incorporated and Zyzer LLC.

I lead employee relations, recruiting, onboarding, performance management, policy administration, benefits, training, workforce planning, and employment compliance. I oversee benefits and 401(k) compliance, audits, reporting, and staff responsible for daily plan administration.

I implemented Employee Navigator, Culture Index, Ninety, and Ramp to improve benefits access, hiring and development, EOS meeting processes, and expense management. I also manage written safety programs, client qualification systems, fleet requirements, compliance records, and company website development for TerraStar and Zyzer.

I managed HR activities through two company acquisitions, supporting employees and managers through organizational changes, workforce transitions, and related HR processes. I advised leadership on hiring, employee relations, performance concerns, corrective action, employee development, and compliance.

I led recruiting and onboarding efforts that supported approximately 67% workforce growth within one year and scaled the performance review process for the expanding organization. I implemented and administered Deltek Talent Management and Employee Navigator.

I managed all aspects of 401(k) plan administration, including enrollments, contribution changes, audits, reporting, compliance, and provider coordination. I also implemented Fuelman and its maintenance program, wrote the company safety manual, and led HR coordination following a workplace fatality, including OSHA, legal, insurance, family support, claims, grief support, and corrective-action requirements.

I led HR and administrative operations for a multistate oil and gas services organization with a largely safety-sensitive workforce. I managed recruiting, onboarding, employee relations, performance management, corrective action, payroll, benefits, 401(k) administration, HR reporting, policies, and employee handbook administration.

I partnered with managers and company leadership on workforce decisions, employee concerns, employment requirements, and regulatory compliance. I implemented Paycom and managed payroll, timekeeping, employee records, reporting, and HR workflows through the platform.

I built and administered KPA EHS and implemented Avetta and Veriforce for safety training, contractor qualification, client requirements, and compliance documentation. I also managed day-to-day IT needs, including vendor and network coordination, troubleshooting, employee access, and security checks.

I managed the daily HR function, including policies, procedures, recordkeeping, and departmental priorities. I handled recruiting, orientation, employee relations, outplacement counseling, and exit interviews for roles across the organization.

I updated the employee handbook and HR procedures and worked with managers to apply policies consistently across the company.

I processed recruiting and hiring activity, employee changes, merit increases, 401(k) enrollment, leave, FMLA, disability, return-to-work, timekeeping, and payroll records. I maintained accurate employee information and supported HR administration across the organization.

I created daily, weekly, and monthly attendance reports and helped develop an employee attendance incentive program. I also maintained personnel files, completed file audits, prepared headcount reports, and tracked applicants and employee status changes.

I supported personnel records and coordinated implementation and employee training for a new Cisco phone system. I provided administrative and reception support while developing experience in employee-facing operations.

I installed a training-tracking system that increased documented training completion from 83% to 97% and reduced overdue evaluations.