Michael Mercado
Michael Mercado

Head of Talent Acquisition | Workforce Strategy & Transformation

Open to offers · Member since 5 Nov 2026
Location
United States
Desired salary
Confidential
Work preference
Remote Only / Full Time, Contract, Freelance
Experience level
Lead

About

Professional summary

Strategic Talent Acquisition and Workforce Transformation leader with experience building, scaling, and modernizing recruiting organizations across manufacturing, logistics, automotive, hospitality, retail, warehouse distribution, and skilled trades. Expertise in enterprise talent acquisition strategy, workforce planning, high-volume recruiting, recruiting operations, employer branding, ATS implementation, workforce analytics, and multi-site operations.

Skills

10 capabilities

Experience

Career history

Sr. Manager, Head of Talent Acquisition Schnellecke Logistics

Built and launched the company's first centralized Talent Acquisition function supporting multi-site, multi-state manufacturing, warehouse, logistics, and supply chain operations. Led and scaled a team of 9 recruiting professionals; implemented enterprise recruiting workflows, workforce planning, hiring governance, performance metrics, and ATS optimization. Reduced dependency on external staffing agencies by 33% and developed workforce dashboards covering time-to-fill, sourcing effectiveness, recruiter productivity, turnover, funnel conversion, and forecasting.

Senior Talent Acquisition Business Partner Whataburger

Supported full-cycle recruiting and workforce planning for more than 70 restaurant locations across Georgia, South Carolina, and North Carolina. Partnered with regional HR and operations leaders, staffed new restaurant openings at 100% readiness, trained hiring managers on Workday and Phenom ATS, and supported employer visibility and community engagement.

HR & Talent Acquisition Manager Magnum Staffing Services

Directed contingent workforce operations for 800+ industrial employees across multiple client sites. Developed workforce plans that reduced overtime by 18%, maintained 95% SLA compliance, managed payroll, onboarding, safety reporting, and supervised a team of 5+ onboarding specialists and coordinators.

HR Manager U.S. Army

Led HR operations for more than 1,300 military personnel across domestic and international assignments, including the US, Iraq, Honduras, and Korea. Managed workforce readiness, compliance, onboarding, payroll, promotions, deployments, workforce planning, and personnel support. Served as Equal Opportunity and Diversity Officer and led HR teams in mission-critical environments.

Education

Learning history

Kaplan University

Bachelor's Degree, Human Resources Management

Florida International University

Master's, Organizational Leadership

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