HR Operations and Talent Acquisition Specialist

Delivered HR Operations and HR administration support across the employee lifecycle, including onboarding, background verification, employee record management, HR query handling, and HRBP support. Responded to queries from employees, managers, and candidates, escalating complex matters and following up through resolution.

Managed end-to-end background verification for more than 100 candidates per month while maintaining 100% compliance. Validated pre-employment and onboarding documents, reduced verification errors by 30%, and improved turnaround time by 20% through vendor coordination, SLA tracking, and discrepancy resolution.

Maintained candidate and employee records in Workday, SAP SuccessFactors, ServiceNow, and ATS trackers. Prepared MIS reports, dashboards, and compliance statistics for HRBPs and leadership, identified process gaps through tracker data, and supported corrective actions and continuous improvement.

Managed a high volume of cases across vendors and stakeholders using structured task planning and project coordination. Ensured strict confidentiality, data privacy, information governance, and policy compliance when handling sensitive employee information.

Supported end-to-end recruitment and resourcing for IT and corporate positions, managing the hiring lifecycle from sourcing and screening through interview coordination, documentation, and onboarding support.

Screened and shortlisted 60 to 70 resumes weekly based on hiring manager and business requirements. Coordinated interviews with candidates and panel members, maintained accurate candidate databases and recruitment trackers, and supported interview closure.

Conducted document verification and pre-employment checks to ensure candidate compliance and onboarding readiness. Partnered with hiring managers to close positions within defined SLAs while supporting workforce planning, headcount reporting, and business continuity.

Completed an HR internship and major academic project focused on talent acquisition practices at Max Life Insurance.

Conducted a study on Talent Acquisition, gaining exposure to recruitment processes, candidate sourcing, selection, and HR practices.

Completed a Master of Business Administration degree. Graduated with First Class Honours.

Completed a Bachelor of Commerce degree.