Ermionh Ekladious
Ermionh Ekladious

Digitalization and Customer Operations Specialist

Open to offers · Member since 7 Nov 2026
Location
Athens, Greece
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

I am a Business Administration student with hands-on experience in document digitalization, data entry, records management, customer service, and outbound sales.

I currently support digitalization operations for judicial documents, where I scan, archive, electronically register, and quality-check physical files to ensure data accuracy and integrity.

I have worked in high-volume document-processing environments and am comfortable meeting strict deadlines while maintaining attention to detail and consistent quality standards.

My customer-facing experience includes handling inbound support requests, resolving complaints, providing information to subscribers, and making outbound sales calls based on customer needs.

I bring strong communication, active listening, teamwork, empathy, and conflict de-escalation skills. I work effectively with teams and adapt quickly to operational workflows.

I am seeking opportunities in digitalization, data entry, administrative operations, customer operations, or customer support where I can contribute reliability, accuracy, and service-focused communication.

Skills

18 capabilities

Experience

Career history

Digitalization, Data Entry and Document Management Employee IIDS S.A.

I digitize, scan, archive, and electronically register physical case files and judicial documents.

I perform quality checks on digital files and maintain the accuracy and integrity of data within the system.

Document Digitalization Employee Melon Technology

I electronically processed, scanned, and classified corporate and administrative documents.

I handled high volumes of data under strict processing deadlines while maintaining high accuracy standards.

Document Digitalization Employee Adecco Greece

I managed and digitally registered a high volume of documents as part of a specialized project.

I collaborated with the team to complete workflow activities quickly and efficiently.

Outbound Sales Representative Future Creation

I conducted outbound calls to promote and sell company products.

I managed customer accounts, identified customer needs, and consistently worked toward quantitative sales targets.

Customer Care Representative Nova

I handled inbound calls to provide immediate service and support to subscribers.

I resolved customer requests, managed complaints, and provided specialized information to customers.

Education

Learning history

University of West Attica (UNIWA)

Bachelor's Degree, Business Administration, Management

Fourth-year Business Administration student specializing in Management.

This professional hasn’t added portfolio projects yet.

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