AML Subject Matter Expert

Reviewed 60–70 transaction monitoring and sanctions screening alerts daily using LexisNexis Risk Solutions, ensuring timely case disposition, SLA compliance, and detailed documentation. Conducted payment transaction investigations, risk assessments, sanctions screening against OFAC and UN watchlists, and escalated potential matches in accordance with AML policies.

Maintained 99% quality and 120% productivity while performing alert reviews, false-positive analysis, and financial crime compliance activities. Mentored analysts through coaching, refresher sessions, PEP screening cross-training, and knowledge-transfer initiatives.

Acted as Team Lead for an 11-member AML operations team during manager absences, overseeing workload allocation, quality monitoring, operational query resolution, and SLA adherence. Represented the team in client SOP meetings and received Best SME and multiple Rewards & Recognition awards for leadership and operational excellence.

Processed US Property and Casualty insurance transactions while consistently meeting SLA and quality standards. Reviewed insurance policy documentation for accuracy and compliance with client requirements.

Supported process improvement through accurate documentation, timely issue resolution, and reliable operational support.

Processed US insurance operations with a focus on quality, productivity, client service, and compliance with internal procedures.

Verified policy documentation and delivered accurate operational support while consistently meeting productivity and SLA targets.