Remote Virtual Assistant and Customer Support Specialist

I design and sew custom outfits for customers, drawing on more than ten years of sewing experience and completing over 100 customer orders. I oversee the business independently, including customer interactions, order handling, follow-ups, and delivery coordination.

I built an organic Instagram audience of 2,236 followers without paid advertising through consistent posting and active customer engagement. I also create promotional flyers and product graphics in Canva to support product marketing and social media promotion.

I supported daily administrative operations and facilitated communication between departments, students, visitors, and other stakeholders. I managed documentation, records, and official correspondence while maintaining accuracy and organisation.

I coordinated assigned activities, followed up on tasks, and helped ensure work was completed on time. I also provided support and guidance to students and visitors, contributing to efficient office operations.

I served as a communication link between the university and external partners, responding to inquiries and providing accurate information to students and stakeholders. I supported clear, timely communication across relevant parties.

I maintained records, assisted with administrative processes, and coordinated follow-ups to help keep operations running smoothly. The role strengthened my client communication, organisation, and stakeholder-management skills.

I assisted with administrative duties, documentation, and routine office operations during my NYSC service year. I maintained organised records and completed assigned administrative tasks efficiently.

I also supported customer-related activities and contributed to smooth daily office processes. This role provided practical experience in professional communication, documentation, and administrative support.

Completed a Bachelor's Degree in Accounting.