Sr. Human Resources Generalist

Redesign and implement procedures in assigned HR functional areas including recruiting, onboarding, acquisitions and performance management
Train and lead team of HR Coordinators on company onboarding procedures and perform routine audits on HR administrative work that is completed
Human Resources point of contact for 88 locations within 8 entities around the continental US, serving as a link between company executives and managers by handling inquiries, interpreting and administering policies, and helping resolve employee relations and work related issues
Traveled on-site as project manager for acquisitions of 19 locations and all of their current employees, contributing to an approx. 15% increase of total staff
Lead company through implementation of HRIS system by serving as point of contact for troubleshooting, creating instructional tools to assist with system navigation, and conducting company wide trainings
Process and verify personnel related documentation, including training, grievances, performance evaluations, movement, classifications, employee leaves of absence, and terminations
Partner with senior management to determine HR requirements to create strategic HR plans to meet corporate goals and objections while staying SOX compliant

Serve as hands-on business partner providing HR support to department managers, focusing on executing talent initiatives, internal customer support, and driving HR excellence and process improvement
Provide HR expertise in the areas of performance management, compensation and benefits administration, employee relations resolutions, and management of all HR policies
Assist with the development and implementation of HR initiatives and strategies that aligned with Refresh/The Potter’s House FCTC’s business goals and core values
Facilitate the implementation, application, and consistent improvement of HR policies, processes, and programs
Develop and drive employee engagement strategies that fostered an environment where all employees were respected and valued
Plan and conduct new employee orientation, training programs, and communication initiatives to management and employees as needed and in accordance with Refresh/The Potter’s House. Ensure employees are informed of available resources

Create, maintain, and enter information into database
Manage filing systems, record information, update paperwork, and maintain documents such as: attendance records, correspondence, and resumes
Prepare conference and event materials such as flyers and invitations
Process and review resumes employment applications to evaluate qualifications and eligibility of applicants
Post new positions to external and internal job boards
Support hiring process by ensuring proper resume flow and provide status updates to candidates and managers
Schedule interviews
Participate in career fairs
Manage employee referrals