I am a strategic and results-driven Human Resources and Operations professional with over 7 years of progressive management experience. I have built my career around recruitment, employee relations, performance management, training, and organizational development.
I have led HR and operational support across retail, logistics, food service, and business development environments. My experience includes designing recruitment frameworks, creating job descriptions, developing employee handbooks, and implementing scalable HR policies that support growth.
I am known for fostering inclusive workplaces, resolving complex people challenges, and aligning talent strategies with business objectives. I also bring hands-on experience in coaching teams, managing budgets, coordinating departments, and improving day-to-day operations.
In addition to HR leadership, I have contributed to marketing, social media management, and business expansion initiatives. This has strengthened my ability to connect people strategy with commercial outcomes and support cross-functional business needs.
I am comfortable working in fast-paced environments where adaptability, communication, and sound judgment are essential. My background combines people management, administrative coordination, and operational oversight.
I am open to opportunities where I can continue to lead HR and operations functions, improve organizational performance, and help teams grow in a structured and sustainable way.
Led recruitment, onboarding, and performance management for a growing tech retail company.
Designed training programs, developed job descriptions, and authored the company handbook.
Oversaw employee relations, conflict resolution, and progressive discipline practices while introducing scalable HR policies to support future growth.
Directed administrative and HR support for three businesses, including a tech store and food truck.
Coordinated recruitment, supervised multiple departments, managed budgets and reporting, and supported business operations.
Developed marketing strategies, handled social media, and contributed to business expansion efforts.
Managed day-to-day store operations, trained staff, and enforced performance standards.
Oversaw scheduling, employee coaching, and customer satisfaction initiatives.
Collaborated on recruitment decisions and team development plans to improve operational effectiveness.
Developed cost-saving logistics strategies and led marketing and branding efforts.
Conducted data analysis, invoicing, and client engagement to support business growth.
Contributed to operational improvements and commercial development across the organization.
Managed inventory, purchasing, staff, and store presentation.
Handled customer service and complaints while supporting daily retail operations.
Led social media marketing initiatives and helped maintain a positive customer experience.
Bachelor of Science, International Relations; Minor in Criminology
Relevant coursework included Management Studies, Business Law, and Project Team Management.
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