Jerrie Young

Sales Support Specialist

Actively looking · Member since 4 Jan 2024

Message

Location: United States

Desired salary: from 19 USD/hourly

Work preference: Full Time

Experience level: Not set

About

Professional summary

My name is Jerrie. I am a passionate, aspiring HR Professional with more than two years of experience managing and implementing HR strategies. I have a proven ability to lead and develop teams, with a track record of successfully working with department heads to set qualifications for each position. I have a strong understanding of labor laws and regulations. I am well-versed in establishing and maintaining positive relationships with management and other stakeholders. I possess strong organizational and project management skills, focusing on driving operational efficiency and process improvement within the organization’s unique demands. I can be adept at utilizing numerous recruiting technologies, formulating detailed job descriptions, and establishing qualification requirements and terms and conditions of employment with managers. Strategic thinker with a solid ability to align HR initiatives with the overall goals and objectives of the organization. I am committed to driving success, development, and engagement in a high-performing workforce.

Skills

15 capabilities

Experience

Career history

RPO Recruitment Specialist Kelly Services

06/2022 – 05/2023

Responsible for researching potential candidates and interviewing top prospects to find and hire the best candidates for open positions within the organization.
Collaborated with department heads to define and establish position qualifications, leading to the successful filling of critical roles.
Implemented innovative sourcing strategies, leveraging various job boards, social media, and referral networks to attract and retain top talent for clients.
Developed and maintained strong relationships with clients, providing regular updates and recommendations to optimize the RPO process and meet changing recruitment needs.
Conducted thorough phone screenings of potential candidates and provided comprehensive assessments to Hiring
Managers for informed decision-making.

Employee Field Service Representative Kelly Services

01/2021 – 06/2022

Demonstrated exceptional skills, and consistently exceeded satisfaction targets by proactively resolving issues and providing timely and effective support to employees.
Provided first-level support for Payroll, Taxation, Wage & Hour Compliance, Garnishment, Payment options, Bonus,
Expense Reporting, Time submission, Anti-Harassment training, Work Time Screenings, and Leave plans for the AMER and CAN Region.
Handled employee and field issues with a positive attitude and processed resolutions according to established policies, knowledge articles, and procedures.
Assisted job seekers through the Talent Connection program by conducting job searches and scheduling interviews via phone and chat.
Maintained thorough and accurate records of all inbound calls, utilizing a comprehensive case management tool to ensure efficient resolution and tracking of customer inquiries and concerns.