Assistant Director of People and Culture

• Spearheaded the development and administration of a 360-Performance Evaluation process, facilitating comprehensive feedback from various stakeholders.
• Established and delivered a comprehensive training program emphasizing professional development for all staff.
• Implemented a reporting structure for grievances, addressing employee-related issues promptly and effectively.
• Diversified the internship program, bringing fresh perspectives to organizational initiatives.
• Collaborate with cross-functional teams to develop yearly strategic plans, aligning with organizational goals.
• Coach and mentor entry-level employees and interns on managing professional relationships.
• Manage benefits training, enrollment, and administration for all employees.
• Maintain compliance and confidentiality for hiring, performance management, and terminations.

• Drive IDEA organizational culture transformation, engaging internal stakeholders and aligning solutions with organizational needs.
• Partner with clients to develop 3-year data-driven strategic and tactical plans, fostering trust, inclusion, and racial equity.
• Develop and administer surveys around inclusion, diversity, equity, and anti-racism (IDEA).
• Analyze HR workforce composition data and employee sentiment, providing actionable insights.
• Track implementation and outcomes of change transformation for client projects.

• Co-created and launched the Consulting, Assessment, and Strategy Line of Business (CAS LOB).
• Developed and administered Belonging in the Remote Workplace Experience Surveys.
• Collaboratively developed frameworks, tools, and standardized processes for client engagement.
• Directed continuous improvement of client solutions delivery through feedback surveys.
• Tracked the progress of change introduced within CAS LOB, optimizing results.

• Developed data visualization dashboards using BI tools, enabling data-informed decision-making.
• Created monthly reports across social services, providing analyses of productivity, CPS cases, and program efficiency.
• Analyzed weekly, monthly, quarterly, and annual reports supporting programs and process improvements.
• Recognized for creating the cleanest/most accurate reports across the state of Maryland.
• Developed and delivered a comprehensive training program for all staff on data entry and importance.

• Attracted, identified, screened, and interviewed qualified job candidates across healthcare, behavioral health, education, and social services.
• Coordinated skills testing, screenings, licensure compliance, and reference checks.
• Mediated disputes and documented company complaints, managing investigations and actions.
• Monitored legislation to ensure compliance with federal, state, and local employment requirements.