Daniel Gonzalez
Daniel Gonzalez

Customer Service Representative

Actively looking · Member since 8 Aug 2025
Message
Location
United States
Desired salary
from 40 USD/hourly
Work preference
Full Time
Experience level
Not set

About

Professional summary

I am a bilingual professional fluent in English and Spanish, with a strong background in customer service and administrative support. I hold a CA Food Handler’s License and have experience in domestic transportation coordination. My skills include bookkeeping, scheduling, and proficiency in Microsoft Office and Google Suite. I have worked in various roles, including bartending and customer service, where I have developed the ability to de-escalate situations and manage bar supplies effectively. I am authorized to work in the US for any employer and am committed to providing excellent service in every role I undertake.

Skills

7 capabilities

Experience

Career history

Bartender Instawork App

Event setup, Event breakdown, Food handling, Tray service, Cash handling, ID checking, Bouncer, Staff coordination, Fulfillment (inventory management), General maintenance, Facilities up keeping

Customer Service Representative Allstates WorldCargo

Worldtrak and various tracking software usage, Customer liaison, Tracking and tracing, Delegating tasks accordingly, Troubleshooting, Final mile contact, Ensuring deliverables are done in timely manner

Domestic Transportation Administrative Support American Linehaul Corporation

Customer Service Representative, Creating shipment records, transactions and data entry, Freight scheduling and asset management, Development and maintenance of database and services

Bartender/Server/Trainer Shogun Restaurant

Cashier, POS and Customer Service Transactions, Creating a stellar customer experience, Side work and daily maintenance

Lead Server/Trainer Paradise Sushi & Grill

Cashier, POS and Customer Service Transactions, Creating a stellar customer experience, Side work and daily maintenance

Lead Trainer/Server The Cheese

Cashier, POS and Customer Service Transactions, Training new hires and upkeep of company wide standards

Assistant Office Manager Larkspur Econogas

Creating filing system, Maintaining client and job records, Light A/P and A/R, Light payroll, Filing monthly workers compensation report

Education

Learning history

Santa Rosa Jr. College Petaluma

Trade School in General Education

Culinary arts, Front of house operations, Restaurant operations and management, Baking and pastry arts

Casa Grande High School Petaluma

High School Diploma

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