Auxiliar ou Técnica Administrativa

I am Monica Melissa da Silva, a 23-year-old Brazilian professional currently residing in Franco da Rocha, São Paulo. I am seeking an opportunity as an Administrative Assistant or Technician, focusing on organizational routines, supporting multidisciplinary teams, and delivering excellent public service. My goal is to contribute to the efficiency and quality of internal processes within an organization.

I currently work at Instituto Diretrizes as an Administrative Assistant at a 24-hour Emergency Care Unit (UPA 24h), where I handle and organize records across departments, maintain contact with suppliers, replenish materials in consulting rooms, and am responsible for patient reception and welcoming. Prior to this, I served as a Receptionist at the same institute and have experience as a Customer Service Agent at Americanas S.A., as well as a Logistics Assistant at Lotus.

I have completed my high school education and hold a Technical degree in Administration from ETEC Dr. Emílio Hernandez Aguilar, completed between 2019 and 2020. I possess skills in teamwork, leadership, agility, proactivity, basic computer literacy, and a mindset geared towards continuous improvement.

I am motivated to apply my administrative and organizational skills in a dynamic environment where I can support teams and contribute to operational excellence. I am adaptable, proactive, and committed to delivering quality service and efficient administrative support.

I am eager to grow professionally and take on responsibilities that challenge me to improve processes and enhance team collaboration. I believe my background and skills make me a valuable asset for administrative roles in various sectors.