Senior Talent Acquisition Leader

Lead talent acquisition and workforce planning for a multi-channel e-commerce operation. Manage staffing needs, sourcing, screening, interviewing, selection, onboarding, and coordination of virtual and remote support resources across customer service, administration, marketplace, and e-commerce functions.

Establish operational roles, responsibilities, workflows, and performance expectations. Lead vendor and supplier relationships, product research, listing management, inventory-related operations, order fulfillment, customer service, and PPC support across more than 15 business partners.

Develop SOPs, scalable workflows, and performance dashboards for cost, conversion, productivity, and channel efficiency. Maintained a 98% customer satisfaction rating and zero compliance violations over five years.

Led full-cycle Talent Acquisition delivery and recruiting operations for a high-volume staffing and workforce placement organization. Supported executive, senior-level, technical, operational, construction, manufacturing, industrial, transportation, aviation, and union-represented trade hiring across all five New York City boroughs.

Built and led a 15-person Talent Acquisition team, set recruiting strategy, developed recruiters, and partnered with hiring leaders and HR business partners to build talent pipelines. Served as a primary client partner, providing guidance on hiring trends, compensation benchmarks, talent availability, and recruiting strategy.

Personally closed more than 30 hires per month, achieved a 91% offer acceptance rate, reduced average time-to-fill from 21 days to 7 days, and supported more than 400 annual placements at peak. Maintained a 95% client and candidate retention rate and zero EEO/DEI compliance violations across four years.

Executed high-volume full-cycle recruiting and client-facing support for construction hiring across the New York City metropolitan area, including executive, senior-level, and union trade placements.

Managed more than 20 concurrent requisitions with a 93% fill rate. Reduced time-to-submit to under 48 hours through proactive sourcing, disciplined ATS administration, and strong hiring manager partnerships.

Maintained active candidate pipelines and accurate ATS records for time-sensitive placements. Enforced employment eligibility verification and safety standards and developed onboarding materials that improved new-hire readiness and reduced early-tenure attrition.

Served as the primary account partner for a public-sector workforce development portfolio involving government agencies, employers, and community organizations across all five New York City boroughs.

Placed more than 150 workforce participants annually and coordinated campus and trade-school hiring fairs, employer workshops, and workforce placement activities. Achieved employment rates above 80% within 90 days of program completion.

Built direct relationships with New York City agency leadership, elected officials, C-suite stakeholders, and senior HR contacts to align talent supply with workforce demand in construction, manufacturing, industrial, and transportation roles.

Managed full-cycle technical recruiting for contract and permanent IT positions supporting hedge fund clients in a fast-paced agency environment.

Managed more than 15 concurrent requisitions and sourced developers, systems engineers, and infrastructure specialists. Achieved an 82% hiring manager acceptance rate on submitted candidate profiles.

Bachelor's Degree in Accounting and Business Management completed in France.

Associate's Degree in Business Management completed in New York, New York.