Human Resources Director and Assistant HR Director

Directed, organized, coordinated, performed, and monitored county-wide human resource programs and functions including employee benefits, application tracking systems, workers compensation, salary and compensation plans, recruitment, and policy compliance. Supported the County Manager, County Commissioners, employees, and external organizations with information, instruction, and presentations. Served as Assistant HR Director and Interim HR Director for 10 months before promotion.

Supervised multiple health education programs for the community, schools, and organizational clients. Managed grant-funded work, including reporting to funding agencies and grant writing. Supervised up to 10 health educators.

Promoted the HUSKY health insurance program by traveling to organizations in southeastern Connecticut. Provided information, facilitated focus groups, attended community and staff meetings, and created publications.

Provided HIV/AIDS education to teenagers and community organizations and supported outreach activities.

Provided customer service to banking members, opened and closed accounts, and handled teller and member services.

Worked in multiple retail and sales roles focused on customer sales and service.

Provided a safe and caring home environment for children temporarily removed from their parents and supported children with behavioral issues in a home setting.

Delivered mail, sorted mail for carrier routes, and provided services at the customer service window.

Provide iconic customer service, receive incoming calls, and face tface transactions, resolve issues, complete vehicle title work, pull appropriate reports, open and close cash drawers and reconcile safe drawer, process incoming and outgoing inventory, assist customers with closing paperwork and notarize documents, and partner with other departments