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Portuguese - Native or Bilingual English - Elementary Spanish - Elementary

About Me

Organized administrative and customer service professional with experience in administrative routines, accounts payable/receivable, scheduling, cash handling, and multichannel customer support. Strong communication, task management, and problem-solving skills for dynamic and remote environments.

Skills

Microsoft OfficeMicrosoft ExcelCustomer SupportPowerPointSchedulingGoogle WorkspaceZendeskWordAccounts ReceivableAccounts PayableCalendar ManagementMultichannel Support

Experience

Commercial Sales Supervisor @ Armazém da Cerveja
Mar 2023 - Sep 2024

Managed orders and communication with strategic suppliers, supported internal operational workflow, coordinated the sales team, and monitored commercial performance metrics to support data-driven decisions and workplace organization.

Customer Service Representative @ Dribix Pizzaria Ltda
Feb 2021 - Feb 2023

Provided multichannel support via telephone and digital channels, screened inquiries and incoming requests, and supported daily administrative workflows and operational routines.

Administrative Assistant @ Auto Center DLucca
May 2016 - Mar 2020

Managed accounts payable and receivable, tracked financial flow, monitored timely payments, handled telephone communication, call routing, and service scheduling.

Education

Dom José de Camargo Barros
Not specified

High School Diploma

Portfolio not available.

Services not available.

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