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Confidential Professional
Confidential Professional

Administrative and Operations Professional

Open to offers · Member since 13 Jul 2026
Message
Location
Kenya
Desired salary
Unspecified
Work preference
Hybrid / Full Time, Contract, Freelance
Experience level
Mid

About

Professional summary

I am a detail-oriented administrative and operations professional with over 6 years of experience across property management, customer support, retail operations, and remote work.

I have built a strong track record in data management, records accuracy, communication workflows, and supporting financial and operational processes in structured environments.

My experience includes handling tenant and customer inquiries, maintaining account and payment records, coordinating with internal teams and vendors, and improving workflow efficiency.

I am comfortable working in fast-paced settings where organization, professionalism, confidentiality, and problem-solving are essential.

I also have a background in research and analysis through my Diploma in Criminology, which has strengthened my ability to compile reports, assess information carefully, and support decision-making.

I am adaptable, reliable, and able to manage multiple responsibilities while maintaining accuracy and strong service standards.

I am open to opportunities where I can contribute my administrative, coordination, and customer-facing skills to help teams operate more efficiently.

Notice period: 7

Skills

19 capabilities

Experience

Career history

Property Manager Private company

Manage tenant inquiries via email and phone, maintain lease, tenant, and payment records, track rent payments and arrears, coordinate with maintenance, finance, and vendors, and improve workflow efficiency.

Customer Care & Sales Representative Private company

Handled customer inquiries, resolved service issues, maintained customer account records, coordinated order fulfillment, supported sales tracking and reporting, and managed complaints professionally.

Supervisor Private company

Oversaw daily operations, reporting, and inventory tracking, managed internal communication, resolved customer issues, and improved reporting accuracy and operational efficiency.

Machine Operator / Coordinator Private company

Operated equipment safely, coordinated staff, trained new team members, and supported promotional activities to increase customer traffic.

Polling Clerk Private company

Assisted in managing polling processes and voter coordination while ensuring compliance with electoral procedures.

Education

Learning history

Private institution

Diploma, Crime Management and Prevention (Criminology)

Studied criminology with supporting coursework in criminal law and justice, social research methods, social statistics, policing in society, and defensive driving.

Private institution

KCSE

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This professional hasn’t listed any services yet.

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