I am a results-driven recruiting, sales, business development, customer service, administrative support, and account management professional with more than 10 years of experience. I have built a career around talent acquisition, revenue growth, client acquisition, and solving customer problems in fast-paced environments.
I have experience sourcing and placing sales talent, reducing time-to-hire, and building strong recruiting pipelines. I am comfortable working with hiring managers, candidates, and clients to create efficient and successful hiring outcomes.
My background also includes business development and sales leadership, where I have generated new business, negotiated contracts, and maintained long-term client relationships. I have worked across merchant services, hospitality, entertainment, and healthcare, which has strengthened my adaptability and communication skills.
In addition to recruiting and sales, I have hands-on experience in customer service, data entry, scheduling, and administrative coordination. I am detail-oriented, organized, and able to manage multiple priorities while maintaining a high level of professionalism.
I have also owned and operated an entertainment booking business, where I managed artist relationships, venue partnerships, marketing, and event coordination. This experience helped me develop strong negotiation, relationship-building, and operational skills.
I am open to opportunities where I can contribute in recruiting, sales, account management, customer service, or administrative roles. I value roles that allow me to build relationships, support business growth, and deliver measurable results.
Own and manage booking and production operations. Increased annual bookings through business development and venue partnerships. Negotiate artist contracts, performance fees, and booking agreements. Maintain relationships with artists, venues, restaurants, and event organizers. Manage client communications, scheduling, marketing, and event coordination.
Source and recruit high-performing Account Executives and sales professionals. Reduced average time-to-hire and achieved strong first-year retention through candidate matching and hiring manager collaboration. Filled hard-to-fill senior-level positions and built recruiting pipelines.
Generated new business opportunities and converted prospects into long-term customers. Built relationships with domestic and international clients. Negotiated contracts and closed sales agreements while exceeding sales and customer satisfaction goals.
Delivered customer service in a high-volume pharmacy environment. Assisted customers with transactions, product selection, and issue resolution. Maintained inventory accuracy and compliance with company procedures.
Retrieved, processed, and secured confidential medical records from healthcare providers. Maintained HIPAA compliance while managing sensitive patient information. Processed high-volume electronic medical record documentation with accuracy and efficiency.
Managed entertainment operations and liaison responsibilities.
Supported patient coordination and front desk reception duties.
Provided administrative support and office coordination.
Supported guest relations and customer-facing service operations.
Bachelor of Arts, Interdisciplinary Studies
Associate of Applied Science, Liberal Arts, Humanities & Science
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