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Confidential Professional
Confidential Professional

Operations & HR Professional

Open to offers · Member since 15 Jul 2026
Message
Location
United States
Desired salary
from 62k USD/yearly
Work preference
Remote Only / Full Time
Experience level
Junior

About

Professional summary

I am an operations and HR professional with more than 15 years of experience supporting complex, high-volume organizations. My background includes streamlining data systems, improving administrative workflows, and helping teams operate more efficiently across multiple states.

I have built scalable processes from the ground up, including a custom onboarding system that was deployed across 13 states. I take pride in creating practical solutions that reduce manual work, improve accuracy, and make day-to-day operations easier for both employees and leadership.

My experience spans operations support, HR coordination, payroll assistance, records management, compliance, and cross-functional project support. I have worked closely with IT, training, facilities, and HR teams to keep programs moving and to resolve issues quickly and professionally.

I am especially strong in environments that require organization, communication, and attention to detail. I have supported enterprise software rollouts, maintained data integrity across statewide programs, and helped train staff both in person and remotely.

I also bring hands-on experience in employee relations and policy support, including investigating HR issues and helping ensure consistent application of procedures in multi-state settings. I am comfortable working in fast-paced environments where accuracy and follow-through matter.

Overall, I am looking for a role where I can continue contributing my operations, HR, and process-improvement experience to a team that values efficiency, collaboration, and dependable execution.

Skills

18 capabilities

Experience

Career history

Technician III - Project & Operations Support Private company

Served as sole lead contact for enterprise work order software implementation across 25+ correctional facilities statewide. Improved data integrity by auditing and updating floor plan records for all program locations. Reduced inter-department resolution time by acting as the primary bridge between facilities, IT services, and training teams. Supported project management with administrative operations, documentation, reporting, and troubleshooting.

HR Specialist / Payroll Coordinator Private company

Built a custom online new-hire system adopted across 13 states for a 6,000+ employee workforce. Designed and implemented a paperless filing system for HR documentation and employee records. Supported HR leadership with investigations and policy issue resolution across a multi-state organization. Trained HR and operations staff on new-hire systems and assisted payroll processing for a bi-weekly multi-state workforce.

Education

Learning history

Private institution

Bachelor of Science, Criminal Justice

Bachelor's degree completed in Criminal Justice.

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