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Spanish - Native or Bilingual English - Elementary

About Me

I am a Senior AI Transformation & Project Manager and Agile Coach with more than 17 years of experience leading digital transformation, complex technology projects, and agile adoption in financial and technology sectors.

I have directed multidisciplinary teams of more than 20 professionals, coordinating business, technical, infrastructure, architecture, database, security, and external vendor stakeholders to deliver high-impact initiatives.

My background combines strategic project leadership with hands-on delivery across waterfall and agile environments, including Scrum, Kanban, Lean, OKRs, backlog management, risk mitigation, and budget control.

I have also been an early and practical adopter of artificial intelligence in corporate settings, using generative AI, LLMs, automation, and agent-based workflows to improve productivity, delivery speed, and solution quality.

Throughout my career, I have worked on banking, insurance, telecom, and public innovation projects, contributing to core platform evolution, regulatory initiatives, digital channels, and operational optimization.

I value transformational leadership, continuous improvement, and systems thinking, and I bring a strong ability to align technology execution with business goals and organizational change.

I am open to opportunities where I can continue leading transformation, scaling agile practices, and integrating AI into meaningful business outcomes.

Skills

Project ManagementData AnalysisStakeholder ManagementRisk ManagementTeam LeadershipChange ManagementCoachingCritical ThinkingScrumGenerative AIDigital TransformationProcess OptimizationArtificial IntelligenceKanbanQALeanCapacity PlanningWaterfallBacklog ManagementOKRsPrompt EngineeringSystems ThinkingNo Code ToolsLLMs)Holistic Perspective

Experience

Project Manager Senior (Cliente: Banesco Seguros) @ PERSONALSOFT
Feb 2024 - Apr 2025

Led multidisciplinary teams across functional, technical, infrastructure, architecture, database, security, and external vendor areas for the NIIF17 implementation. Managed budget, billing control, commercial proposal negotiation, and risk planning to ensure operational continuity and regulatory compliance.

Agile Coach (Cliente: Banistmo S.A.) @ PERSONALSOFT
Aug 2023 - Dec 2023

Coached Product Owners and business leaders in discovery, OKR definition, backlog structuring, and the application of Scrum, Kanban, and Lean. Improved user story breakdown, DoR/DoD practices, and alignment between evolution and support teams, enabling delivery of more than 20 critical features.

Project Manager - Oficina de Evolución (Cliente: Banistmo S.A.) @ PERSONALSOFT
Mar 2018 - May 2023

Directed strategic initiatives including a voice-based collections virtual assistant, WhatsApp-based robotic interactions, ERP core banking migration, real-time transfer systems, and regulatory projects. Led high-impact evolution efforts in banking technology and process modernization.

Scrum Master - Canales Electrónicos (Cliente: Bancolombia S.A.) @ PERSONALSOFT
Aug 2016 - Mar 2018

Managed agile cells for transactional projects including national transfers, form automation, and corporate prepaid cards. Supported delivery coordination and agile execution for electronic channels.

Scrum Master / Project Manager @ INTERGRUPO S.A.S
Dec 2010 - Aug 2016

Led international and public innovation platforms, coordinated mobile app maintenance and evolution, implemented QA processes in software factory projects, and performed senior solution analysis for transactional banking platforms.

Directora de Proyecto @ INGEMA S.A. / MinTIC Colombia
Jan 2014 - Jan 2015

Directed technology projects funded by iNNpulsa under PMI standards, overseeing executive-level project delivery and coordination.

Investigadora Principal & Auxiliar @ Universidad Nacional de Colombia
Jan 2007 - Jan 2008

Conducted systems dynamics modeling and simulation using Powersim and Vensim to evaluate sectoral and energy impact projects.

Education

Universidad Nacional de Colombia, Medellín
2014 - 2014

Maestría, Ingeniería de Sistemas

Master's degree in Systems Engineering.

Universidad Nacional de Colombia, Medellín
2008 - 2008

Ingeniería, Ingeniería de Sistemas e Informática

Bachelor's degree in Systems and Computer Engineering.

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