I am a PMP-certified Project/Program Manager and Lead PMO Consultant with more than 18 years of experience delivering technology and business transformation programs across financial services and pharmaceutical organizations.
I specialize in PMO establishment, program governance, portfolio delivery, stakeholder management, and operational consulting. I use structured, data-driven approaches to align initiatives with strategic objectives, regulatory requirements, and measurable business outcomes.
In my recent work supporting Novartis US Internal Consulting, I led high-priority initiatives across Neuroscience, ERC, and Commercial Excellence operations. I partnered with interdisciplinary and multicultural teams to improve performance, efficiency, and delivery outcomes.
My financial-services background includes leading banking transformation initiatives, regulatory-driven programs, divestitures, infrastructure migrations, and operational excellence efforts. I have managed regulator relationships, supported audits, and proactively governed risks and issues with senior stakeholders.
I am experienced in Agile, DevOps, and Waterfall delivery models, selecting the most appropriate approach for each initiative. I have also helped build PMOs, including operating-model design, governance standards, intake processes, steering committees, and recruitment.
I am known for proactive leadership, strong collaboration, adaptability, and a continuous-improvement mindset. I bring international experience as a technology liaison between Mexico and Panama and consistently strive to add value beyond project expectations.
Led internal consulting engagements for Novartis US, supporting high-priority programs across Neuroscience, ERC, and Commercial Excellence operations.
Partnered with interdisciplinary and multicultural teams to deliver initiatives aligned with strategic objectives, regulatory requirements, and measurable improvements in performance and operational efficiency.
Established the PMO for AMEX Bank and defined its operating framework, including governance, standards, intake processes, delivery tracking, and Steering Committee routines. Strengthened scope control and program visibility across the organization.
Served as Project and Change Manager for regulatory-driven initiatives and business priorities, applying Agile or Waterfall delivery approaches based on project requirements. Led the AMEX Bank México to Amex Services divestiture and bank-sale program, managing end-to-end governance, senior stakeholders, risks, and issues.
Managed a portfolio of infrastructure initiatives, including PM resource planning, multidisciplinary team coordination, and Steering Committee-ready reporting.
Delivered back-end and front-end infrastructure projects and technology evergreening programs involving EMC and IBM iSeries platforms. Major initiatives included data-center role swaps, bank divestitures and migrations, telecommunications data-center refreshes, storage replacements, Solaris-to-Linux migrations, and Windows virtualization.
Master of Commerce in Information Systems and Technology, Information Technology
LSCA, Computer Systems and Administration
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