I am an IT Manager with more than 25 years of experience leading technology strategy, digital transformation, ERP implementation, infrastructure modernization, and software development initiatives.
I have managed multi-site IT operations across Venezuela, Central America, and the Caribbean, aligning technology investments with operational goals and executive decision-making needs.
My ERP expertise includes Microsoft Dynamics AX, Dynamics 365 Business Central, Great Plains, Profit Plus, and Epicor 9. I have led implementations, migrations, integrations, and data synchronization projects across finance, operations, inventory, and e-commerce environments.
I specialize in building reliable IT infrastructure, including Windows Server environments, LAN/WAN networks, structured cabling, security controls, biometric access systems, SQL Server, and collaboration platforms.
I use Business Intelligence, KPIs, data cubes, Power BI, VBA automation, and executive reporting to turn business data into actionable insights. I also have hands-on development experience with PHP, Laravel, ASP.NET, Flutter, PrestaShop, SQL, and Java.
I am an experienced team leader and project coordinator with a record of managing corporate mergers, integrating legacy systems without operational downtime, establishing IT departments, and delivering complex regional technology programs.
Directed the migration to the Profit Plus 2k8 ERP system, improving data accuracy and supporting executive decision-making. Served as administrative comptroller, ensuring process compliance within the management system.
Engineered a Category 6 structured cabling overhaul and connected branch offices through high-speed wireless links. Deployed facial-recognition biometric access control and centralized user administration using Windows Server 2016.
Defined and coordinated IT policies for Central American and Caribbean operations, reporting to the Miami headquarters. Led regional technology governance and multi-site operational alignment.
Orchestrated the rollout of Microsoft Dynamics 365 Business Central and Microsoft Office 365. Acted as technical architect for the e-commerce channel, integrating it natively with ERP inventory and sales data.
Built and structured the IT department from the ground up, establishing governance policies, operating procedures, and foundational technology services.
Led a corporate-wide Profit Plus ERP implementation to standardize business operations. Designed LAN/WAN infrastructure and established corporate information-security policies.
Directed the development of executive reports and data cubes to improve strategic decision-making and organizational visibility.
Deployed PrestaShop e-commerce solutions with data interfaces integrated to Epicor 9 ERP. Coordinated the software development team and improved project delivery timelines.
Spearheaded the implementation of Microsoft Dynamics Great Plains 2010 and administered Windows Server and SQL Server 2008 infrastructure.
Automated operational workflows using VBA, managed key technology vendor relationships, and developed management KPIs to improve productivity and executive reporting.
Coordinated the technology integration for three corporate mergers, consolidating systems and legacy data without operational interruption. Led the Microsoft Dynamics AX ERP implementation as primary technical project lead.
Deployed the Visual Med medical records system in Venezuela and Ecuador and the Fourth Shift MRP system in the Dominican Republic. Administered Windows Server, Exchange, and SQL Server infrastructure and developed VBA workflow automations.
Managed and coordinated large-scale technology projects for major corporate clients across manufacturing, banking, pharmaceutical, and consumer goods sectors.
Delivered project coordination and programming consulting services for organizations including Smurfit Cartones de Venezuela, Banco Universal del Sur, Grupo de Laboratorios Leti, Laboratorios Ronava, Optiproductos, and Cigarrera Bigott.
Bachelor's Degree, Computer Engineering
Bachelor's Degree in Computer Engineering.
Associate Degree, Computer Science
Associate Degree in Computer Science.
Vocational High School Diploma, Computer Science
Vocational High School Diploma in Computer Science.
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