I am an information technology professional with extensive experience leading technology teams, digital transformation initiatives, and enterprise systems implementation across multiple industries.
I have built my career around improving business operations through technology, with a strong focus on ERP platforms, infrastructure modernization, process automation, and regional IT governance.
I have led technology departments, coordinated cross-functional projects, and supported executive decision-making by delivering reliable systems, data visibility, and operational efficiency.
My background includes managing infrastructure upgrades, network design, server administration, help desk operations, and the deployment of collaboration and productivity platforms such as Microsoft 365.
I have also worked on e-commerce integrations, business intelligence reporting, and software solutions that connect operational systems with business goals.
I am comfortable working in leadership roles where I can align technology strategy with organizational needs, support innovation, and drive continuous improvement.
Led modernization of technology infrastructure and business process digitalization. Implemented Profit Plus 2k8 ERP migration, redesigned Category 6 cabling, interconnected sites with wireless links, and deployed biometric access control with facial recognition. Also supervised administrative processes within the IT department.
Defined and coordinated IT strategy for operations in Central America and the Caribbean. Managed regional system interoperability, led Microsoft Dynamics 365 Business Central implementation, deployed Microsoft Office 365, and supported e-commerce architecture integrated with ERP systems.
Created and structured the IT department, established governance policies, led Profit Plus ERP implementation, designed LAN/WAN infrastructure, and defined information security policies while advising senior management on technology decisions.
Led management reporting and data cube development for executive decision-making. Implemented e-commerce solutions using Prestashop, coordinated development projects, evaluated developer performance, and built interfaces between e-commerce portals and Epicor 9 ERP.
Led implementation of Microsoft Dynamics Great Plains 2010, administered Windows Server 2008 and SQL Server 2008, automated processes with VBA, managed technology vendors, and coordinated Help Desk operations.
Coordinated IT operations and strategic technology projects across multiple business units in Venezuela and internationally. Led technology aspects of mergers, implemented Microsoft Dynamics AX, deployed medical record and MRP systems, managed server infrastructure, and supported operational continuity.
Worked as an integral programming consultant and project coordinator for major clients including Smurfit Cartones de Venezuela, Banco Universal del Sur, Optiproductos, Grupo de Laboratorios Leti, Laboratorios Ronava, and Cigarrera Bigott.
Técnico Medio, Informática
Technical secondary education in computing.
Técnico Superior, Informática
Higher technical studies in computing.
Ingeniero, Informática
Engineering degree in computer science / information technology.
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