Human Resources Coordinator

Implemented training programs for operational and managerial staff, improving learning effectiveness and organizational performance.

Managed and optimized the LMS platform, developed learning paths aligned with strategic objectives, and coordinated onboarding processes for new employees.

Led a training team of three people, created manuals and learning materials, implemented KPIs, and produced executive reports to support decision-making and process optimization.

Led end-to-end recruitment, selection, and hiring processes across all levels, ensuring the attraction of strategic talent.

Designed and implemented HR policies and procedures, created onboarding programs, and supported labor climate analysis and payroll incident management.

Monitored HR KPIs and contributed to continuous improvement through data-driven decision-making.

Executed operational HR processes including recruitment, hiring, employee administration, and incident management.

Provided direct support to employees, followed up on onboarding and internal processes, and assisted with payroll preparation and administrative control.

Prepared basic HR reports and supported compliance with internal policies and operational requirements.

Undergraduate degree in Psychology.

Diploma focused on managerial skills and leadership development.