HR Business Partner

I lead strategic outreach, enrollment pipeline tracking, and stakeholder relationship management across East Africa.

I use Slate CRM and multi-channel communications such as WhatsApp and email campaigns to track applicant engagement, improve conversion workflows, and manage full-funnel student pipelines.

I also train, mentor, and supervise partner agency networks on service delivery, communication standards, and CRM best practices while recommending process improvements based on operational feedback and engagement metrics.

I served as the primary point of contact for employee HR inquiries, providing policy guidance, grievance resolution, and operational support across large-scale infrastructure projects.

I executed full employee lifecycle processes, including recruitment, onboarding, contract preparation, transfers, confirmations, and offboarding. I also managed HRIS/CRM employee databases and confidential personnel records with strict compliance to data integrity and statutory documentation standards.

In addition, I oversaw expatriate management and global mobility by processing work permits, visa applications, renewals, and extensions, while validating attendance, leave, and payroll data to support accurate monthly payroll execution.

I directed comprehensive HR operations and administration for more than 5,000 employees across five geographically dispersed project sites on the Standard Gauge Railway project.

I managed multi-site workforce deployment, recruitment, onboarding, induction, manpower forecasting, and monthly payroll while maintaining tax compliance and statutory deductions. I also handled employee relations, workplace conflict resolution, grievances, and disciplinary matters in line with Kenyan labor laws.

I supervised expatriate logistics, including visas, work permits, travel arrangements, and accommodation, and used HRIS tracking systems to monitor personnel records, headcount, and workforce analytics for executive leadership.

I managed fleet operations, journey logistics, statutory compliance, and stakeholder communication.

I was recognized with an Honorary Award for my contribution to operational efficiency and support.

I processed payroll, maintained accurate financial records, and managed statutory tax deductions.

This role strengthened my foundation in payroll administration, record keeping, and compliance-related financial operations.