Medical Virtual Assistant | Executive Assistant | Shopify Admin | General Virtual Assistant

Managed appointment setting, calendar coordination, and patient scheduling to support smooth daily clinic operations. Performed data entry and assisted with medical billing and patient insurance claims processing.

Edited and prepared patient diagnosis forms, imaging reports, and related documentation for distribution to patients and their advocates. Maintained strict patient confidentiality in accordance with healthcare data privacy standards.

Managed and organized patient files using the Epic EMR system, scheduled appointments, conducted patient follow-ups, and coordinated with colleagues and clinic staff to support daily operations.

Arranged flight and hotel bookings for a medical mission, created History and Physical documentation for patients, and completed daily administrative tasks supporting the physician and clinic workflow.

Managed appointment scheduling and calendar coordination while performing daily administrative tasks to support the attorney’s workflow.

Drafted legal documents and correspondence and conducted legal research to support case preparation.

Managed day-to-day Shopify store administration on a part-time, remote basis. Handled product listings, inventory updates, and order processing and fulfillment through Shopify Admin.

Executed social media management, content scheduling, audience engagement, email marketing campaigns, promotions, discount code distribution, and store analytics monitoring. Used Shopify Admin, Klaviyo, Meta Business Suite, Canva, CapCut, ChatGPT, and Claude AI.

Prepared reports and maintained records while ensuring compliance with government standards. Handled administrative tasks, procurement processes, and coordination of Tourism Department projects.

Coordinated activities and travel logistics to support event and project implementation. Maintained office supplies inventory and ordered supplies as needed to improve cost efficiency.

Conducted outbound sales calls focused on lead conversion and closing vacation package deals.

Consistently exceeded sales targets through persuasive communication and strategic selling techniques.