Rugamba Yvan
Rugamba Yvan

Executive Assistant and Operations Coordinator

Open to offers · Member since 3 Aug 2026
Message
Location
Kigali, Rwanda
Desired salary
Unspecified
Work preference
Remote Only / Part Time
Experience level
Senior

About

Professional summary

I am an administrative and operations professional with more than 13 years of experience supporting executives, teams, and day-to-day organizational operations. My work combines executive support, calendar and meeting coordination, stakeholder communication, documentation management, reporting, and process improvement.

I coordinate training programs, virtual meetings, participant registrations, travel arrangements, and event communications. I am comfortable managing multiple priorities independently while maintaining accurate records and delivering responsive support to clients, leadership teams, and stakeholders.

I have experience across administration, business development, HR, finance, IT support, website management, and digital communications. I support operational decision-making through research, report preparation, data management, and well-organized documentation.

I use Google Workspace, Microsoft Office, QuickBooks, Zoom, Google Meet, Canva, and Adobe InDesign to improve productivity and service delivery. I also use AI-powered tools such as ChatGPT, Claude, and Gemini for research, drafting, summarization, meeting notes, and workflow optimization.

I am known for strong organization, attention to detail, initiative, problem-solving, and professionalism. I bring a reliable, service-oriented approach to improving operational efficiency and maintaining positive relationships across remote and fast-paced work environments.

Skills

20 capabilities

Tech stack & tools

Working toolkit

Design

Experience

Career history

Webmaster & Administrative Operations Coordinator Chartered Institute of Arbitrators (CIArb) Rwanda Branch

I coordinate training programs, meetings, and stakeholder communications, including schedules, virtual invitations, follow-ups, and participant engagement activities.

I manage registrations, attendance records, training documentation, online registration systems, and operational reports using Google Forms and Google Sheets. I also maintain website content, create promotional materials, and provide administrative and operational support to leadership and program activities.

Business Development & Operations Support Officer YEE Limited

I coordinate client communications, maintain professional client relationships, and support timely customer service delivery. I assist with travel planning, itinerary preparation, tour coordination, and online research for management decisions.

I manage website content and social media communications, design marketing materials using Canva and Adobe InDesign, and maintain business records and operational reports. I also coordinate communication among clients, suppliers, and internal teams to support project execution.

HR, Finance & IT Coordinator Quiet Haven Hotel

I maintain confidential employee records and HR documentation, and support recruitment, onboarding, and employee administration processes.

I record financial transactions in QuickBooks, maintain financial records, and assist with reporting and tax declaration activities. I also provide front-office, administrative, operational, and technical support to management and staff.

IT Consultant & Digital Support Anchor of Hope Rwanda

I support information management, database maintenance, digital recordkeeping, communication systems, and operational record tracking.

I assist with reporting, documentation, and data management while providing technical support and user assistance to staff and management. I also contribute to process improvement initiatives that enhance operational efficiency and service delivery.

Education

Learning history

Mount Kenya University, Kigali

Bachelor of Science, Information Technology

Bachelor of Science in Information Technology.

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