Administrative Assistant and Customer Service Representative

I am a proactive and positive professional with experience in banking, credit administration, sales, customer service, and administrative support. I am motivated to continue learning and contributing to organizations that value quality service and responsible operations.

I have managed monetary transactions, safeguarded funds, processed credit-related documentation, and supported customers with banking and cooperative financial products. I am comfortable explaining services, following up on requests, and maintaining accurate records.

I work effectively both independently and as part of a team. My strengths include organization, adaptability, active listening, decision-making, and a service-oriented mindset.

I have experience providing in-person, telephone, email, and social media support. I also prepare administrative documents and manage physical and digital files, including contracts, receipts, and customer databases.

I am proficient with Microsoft Office, Google productivity tools, Canva, and InShot. In addition, I have completed training in digital marketing, customer service, telephone representation, service protocols, and sales.

I am a Bilingual Intercultural Primary Education teacher by profession and bring strong communication, empathy, and organizational abilities to administrative, financial, customer service, and sales roles.