Inside Sales Manager

Led end-to-end commercial process coordination, managing prospects, opportunities, and Configure To Order (CTO) order scheduling.

Managed leads and opportunities in the CRM to improve commercial follow-up and sales pipeline efficiency. Handled renewals and new subscriptions for strategic partners including Cisco, ESET, Fortinet, and Meraki.

Coordinated sales, logistics, and finance teams to ensure delivery commitments and commercial agreements were met. Monitored performance metrics, supported digital commercial campaigns, and followed import processes to ensure timely and accurate order execution.

Provided specialized technical and consultative advice that contributed to increased sales of electronic products and financial services.

Used POS and Retail Interact billing systems to ensure fast and accurate transactions. Supervised team sales targets and maintained high standards of customer service as interim store manager.

Maintained the integrity and organization of accounting and legal documentation in a remote role.

Demonstrated strong organizational skills, attention to detail, and professional ethics while administering sensitive records.

Drove sales in a dynamic retail environment while maintaining high customer service standards.

Resolved discrepancies related to commercial procedures and supported a positive customer purchasing experience.

Undergraduate candidate in Letters and Languages.

Secondary education qualification in commercial accounting and public accounting.