Senior Executive Assistant

Worked on temporary projects for La Caixa-DXC.

Supported project-related administrative and operational activities as required.

Provided executive and administrative support, including invoice and tender administration and assistance to managers in the training department.

Scheduled job interview meetings, managed staff vacation planning, and updated company news for the digital magazine.

Managed calendars for directors and the CEO using Microsoft Outlook and Microsoft Teams. Coordinated meetings, national and international travel, bookings, and monthly expenses through SAP.

Performed administrative duties, processed invoices and tenders, supported training department managers, scheduled interviews, managed staff vacations, and updated digital magazine news.

Worked as an Event Organizer in London for Dubai Tourism 2020.

Supported event organization and coordination activities.

Coordinated customer service with internal departments and subcontractors, managing guest incidents and responding to guest requirements.

Managed reservations, billing, cancellations, and no-shows. Checked daily hotel availability and updated agency extranets.

Prepared and processed new orders and coordinated activities across luxury-item sales departments.

Received customers in the office and organized the director's agenda.

Worked as a boutique shop assistant on New Bond Street in London, selling luxury items.

Provided customer-focused service and supported luxury retail sales operations.

Organized and coordinated onboard service according to established standards and led a team of approximately six people. Assigned positions and workspaces and communicated essential trip information to crew members.

Managed customer incidents, completed required trip documentation, and maintained service quality through customer feedback and continuous improvement.

Provided administrative and customer service support for railway travelers in Madrid. Informed customers about regulations, service quality, schedules, and routes.

Resolved traveler incidents and authorized applicable ticket discounts.

Worked as a hostess for congresses and events in Zaragoza, supporting the organization of events and fairs.

Provided product-quality information, acquired new customers, and supported sales activities.

Currently studying a Degree in Law.

Completed advanced training in business and administration, including bookkeeping, accounting, Excel, balances, credit and debit, and billing.

Graduated in Food Industries and Tourism.