I am a bilingual Virtual Assistant with two years of experience supporting clients through customer service, sales advising, scheduling, and administrative coordination. I communicate professionally in Spanish and English and focus on delivering organized, empathetic, and timely support.
I have worked remotely with companies in education, legal and medical answering services, shipping, hospitality, and citizenship services. My experience includes phone, email, chat, WhatsApp, and CRM-based communication.
I am skilled at managing calendars, scheduling appointments, following up with leads, preparing proposals, and organizing tasks. I use a detail-oriented approach to ensure client needs are addressed accurately and efficiently.
In sales-focused roles, I have presented product benefits and designed customized study plans based on prospects’ goals and needs. I am comfortable supporting enrollment processes and maintaining clear communication throughout the customer journey.
I also have experience creating restaurant menus and providing customer support for shipping services between the United States, China, and Latin America. My background in Modern Languages and Translation strengthens my ability to communicate across cultures.
I am seeking remote opportunities where I can contribute my bilingual communication, customer support, planning, and virtual assistance skills to help teams and clients succeed.