Diana Rakwach
Diana Rakwach

School Manager and Program Coordinator

Actively looking · Member since 23 Aug 2026
Message
Location
Nairobi, Kenya
Desired salary
Confidential
Work preference
Remote Only / Full Time, Part Time, Internship
Experience level
Mid

About

Professional summary

I am a results-driven administrative and program coordination professional with approximately four years of experience across education, nonprofit programs, customer service, sales, and fashion-related operations.

I currently manage daily school administration and operations, including staff supervision, admissions, parent and stakeholder communication, policy implementation, budgeting, procurement, and facilities coordination.

I have supported program delivery and executive administration by organizing activities, managing calendars and appointments, handling communications, and assisting leadership with office operations.

My experience in reception, sales, and personal assistance has strengthened my customer service, client follow-up, scheduling, and relationship-management capabilities.

I am known for clear written and verbal communication, attention to detail, problem solving, adaptability, and the ability to build trusted relationships with clients, colleagues, parents, and stakeholders.

I am interested in opportunities where I can contribute my administrative, operational management, program coordination, and customer service skills to support effective organizational outcomes.

Notice period: immediately

Skills

19 capabilities

Experience

Career history

School Manager Kokomelon Schools

Oversee daily administrative and operational activities for the school, including admissions, enrollment, orientation, policy implementation, and compliance with education standards.

Supervise teaching and support staff, conduct performance reviews, and support staff development. Manage budgets, procurement, resource allocation, meetings, parent and stakeholder communication, and school facilities.

Monitor school performance, resolve conflicts and inquiries professionally, and implement improvement strategies that promote academic excellence, staff well-being, and parent engagement.

Program Assistant & Personal Assistant Passion to Share Foundation

Assisted with organizing programs and supporting curriculum implementation.

Provided administrative support to the Director, managed schedules and appointments, and handled communications and general office duties.

Receptionist, Sales and Personal Assistant Star Tailored Designs

Received and assisted clients and visitors while managing appointments and the manager's schedule.

Supported sales and customer service activities, followed up on client orders, and coordinated with tailors to ensure garments were completed and delivered as agreed.

Fashion Intern Miyo Creation

Assisted with fashion design, garment production, and daily workshop activities.

Attended to customer needs and supported the design and sewing of clients' garments.

Education

Learning history

Passion to Share Foundation

Fashion and Design, Fashion and Design

Completed training in Fashion and Design.

Nairobi Training Centre

Cosmetology, Cosmetology

Completed cosmetology training.

St. Barnabas Girls

Kenya Certificate of Secondary Education

Completed secondary school education and obtained the Kenya Certificate of Secondary Education.

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