Executive Assistant | Virtual Assistant | Administrative and Operations Support

Managed more than 50 Gmail and Outlook messages daily for the Director, prioritizing administrative requests, follow-ups, and program communications. Coordinated more than 10 calendar events and meetings each month, including recurring leadership commitments, appointments, and scheduling requirements.

Prepared documents, spreadsheets, and presentations using Google Workspace and Microsoft Office. Organized more than 1,000 digital files and program records in Google Drive, coordinated virtual meetings through Google Meet and Zoom, supported travel and reimbursement documentation, conducted research, maintained records, and handled confidential communications with discretion.

Delivered college-level instruction while managing teaching requirements, deadlines, communications, documentation, class schedules, and academic records. Prepared lesson plans, presentations, instructional documents, and academic materials using PowerPoint, Microsoft Word, Google Docs, and Canva.

Managed student communications and course workflows while maintaining timely follow-up. Adapted communication and coordination approaches for students, faculty, and other stakeholders, demonstrating professional written and verbal communication.

Ongoing Master of Arts in Counseling program.

Bachelor's degree in Human Services.