Administrative Assistant / Customer Support Professional

I manage direct guest reservations through email and WhatsApp and coordinate OTA connections using Cloudbeds Channel Manager. I support guests with inquiries, concierge assistance, check-ins, check-outs, and day-to-day front desk service.

I process invoicing, guest payments, and daily cash closings while maintaining accurate check-out records. I also prepare operational spreadsheets, work calendars, payment schedules, supplier payments, tourism statistics, official reporting forms for INDEC and AHT, and food and beverage inventory monitoring.

I managed guest reservations, check-ins, check-outs, and guest service activities in a hotel environment. I assisted guests with local inquiries and provided responsive front desk support.

I handled billing through an integrated PMS covering hotel and restaurant services. I also prepared daily invoices and performed financial closings.

I supported regional educational administration through administrative reporting, official forms, and digital documentation. I assisted with invoice scanning and maintaining organized administrative records.

I handled general administrative, clerical, and office support tasks. I also responded to telephone inquiries and helped ensure daily documentation processes were completed accurately.

I contacted potential customers through Movistar's outbound calling platform to present mobile portability options. I communicated product information clearly and supported customer inquiries during sales calls.

I developed experience in outbound customer communication, sales presentation, and telephone-based service. I worked in a fast-paced call center environment focused on customer engagement.

Completed high school education.

Law degree in progress.