I am a proactive HR and Leadership graduate currently pursuing a Master’s degree in Digital Transformation at GISMA University of Applied Sciences.
I have hands-on experience supporting HR administration, employee scheduling, internal communication, confidential record management, customer interactions, and market research.
I bring a calm, empathetic, and solution-oriented communication style. I value discretion, reliability, clear documentation, and creating positive experiences for employees, customers, and clients.
I am confident using Microsoft Office, Google Workspace, and digital collaboration tools to coordinate structured tasks and support efficient day-to-day operations.
I work well in international, hybrid, and remote environments and am fluent in English and Bulgarian, with elementary German proficiency.
I am seeking opportunities where I can contribute to people operations, HR support, customer success, or digital operations while continuing to develop my expertise in digital transformation.
Supported employee scheduling and internal communications to help maintain organized day-to-day coordination. Created presentation materials and maintained confidential records with discretion and attention to detail.
Supported staff and customer interactions, helped mediate issues, and contributed to positive engagement. Conducted market research to support improvements to HR practices.
Customized daily routines and schedules around individual client needs, ensuring dependable and personalized service. Used digital tools to streamline tasks and improve service quality.
Built trust through reliability, discretion, clear communication, and consistent follow-through. Managed responsibilities independently while maintaining a client-focused approach.
Master's, Digital Transformation
Currently pursuing a Master's degree in Digital Transformation.
Bachelor of Arts, Business Administration - HR & Leadership
Completed a Bachelor of Arts in Business Administration with a specialization in HR and Leadership.
International Baccalaureate
Graduated with the International Baccalaureate (IB).
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