I am a results-driven Sales Development Representative with more than five years of experience in outbound lead generation, appointment setting, client communication, and sales pipeline management. I combine sales development expertise with strong virtual assistant and administrative support capabilities.
I have experience prospecting through LinkedIn and email, qualifying potential customers, nurturing leads through structured follow-ups, and scheduling discovery calls across multiple time zones. I am comfortable engaging founders, senior executives, and other decision-makers through personalized outreach.
I use CRM systems to maintain accurate lead records, monitor engagement activity, and support consistent pipeline growth. My work focuses on improving response rates, conversion opportunities, and the overall efficiency of business development processes.
In addition to sales development, I have led marketing initiatives that contributed to 25% enrollment growth for three consecutive years. I have managed communication workflows, campaign reporting, events, partnerships, and team coordination.
I also bring academic and operations leadership experience, including stakeholder communication, program development, strategic planning, and teaching entrepreneurship. I am organized, proactive, client-focused, and effective in remote international work environments.
Led academic operations and coordinated cross-functional teams to achieve program objectives. Managed planning and program development activities to support organizational goals.
Built and maintained relationships with students, faculty, and industry partners. Managed stakeholder communications and supported collaborative decision-making across the institution.
Led strategic marketing campaigns to improve student enrollment and brand visibility. Achieved 25% enrollment growth for three consecutive years through targeted marketing strategies.
Managed email inquiries, follow-up processes, communication workflows, schedules, events, and partnerships. Supervised marketing team members and ensured their work aligned with organizational goals.
Analyzed campaign performance and prepared reports to support decision-making. Coordinated initiatives that strengthened marketing operations and stakeholder engagement.
Delivered lectures on entrepreneurship, business strategy, and marketing. Mentored students in startup planning and practical business execution.
Developed structured lesson plans, instructional materials, and evaluation systems. Facilitated student consultations and provided academic support.
Managed bookings, reservations, and customer service inquiries in a hotel setting. Provided responsive client support to help maintain customer satisfaction.
Assisted with daily sales and administrative operations. Coordinated with team members to ensure smooth and efficient service delivery.
Master of Business Administration (MBA), Business Administration
Bachelor of Science in Business Administration, Marketing Management
Professional Teaching Certificate
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