Administrative Virtual Assistant

Managed calendars, meetings, communications, and correspondence for a senior executive engaged with Deloitte, coordinating more than 20 meetings monthly while minimizing scheduling conflicts. Served as the executive's first point of contact, prioritized communications, and ensured timely responses.

Coordinated three to four domestic trips per month and international travel logistics, including flights, accommodation, and expense documentation. Prepared salary schedules and payroll records for six departments of approximately 150 staff, managed a multi-million-naira domestic expense budget, and supervised daily activity flow across three hotel projects.

Built customer loyalty through attentive customer service, effective communication, and upselling. Assisted customers with product needs and handled inquiries professionally.

Operated the cash register with high accuracy and resolved customer complaints in a professional and timely manner.

B.Sc. in Business Administration, in progress.

National Diploma in Business Administration.