Sales Development Representative

Serve as the first point of contact for cold-traffic leads in a remote high-ticket sales environment. Educate prospects, provide resources, and prepare qualified leads for meetings with closers.

Complete more than 200 dials and over three hours of talk time per day while nurturing leads through a multi-week pipeline. Coordinate meetings for closers across time zones, contribute to weekly SDR training, and earned promotion to Team A within two weeks.

Qualified leads, explained the business model, and guided prospects through the sales process using Close CRM. Maintained a clean pipeline and became the team's highest-performing SDR.

Helped scale the team from 10 to more than 30 people, onboarded and trained new SDRs, and was promoted to closer within the first month. Managed three SDRs after promotion to support calendar coverage and KPI performance.

Managed pipeline activity and the sales cycle in Close CRM for cold leads generated through advertising and YouTube. Conducted outreach to warm and educate prospects before closing calls.

Worked closely with multiple closers to schedule informed, qualified leads and improve show rates. Maintained a KPI of 250 dials per day while developing objection-handling and rapport-building skills.

Managed the full logistics sales cycle from initial engagement through closing, including discovery calls, solution presentations, pricing strategy, and contract negotiations.

Built client relationships by identifying logistics requirements and delivering tailored freight solutions. Coordinated with operations and carrier teams, negotiated rates, and maintained accurate CRM pipeline data for reporting and strategy.

Converted inbound and outbound rental leads through personalized phone and email outreach, including approximately 5–15 calls and 30–40 emails per day. Qualified prospects and guided them through the leasing process.

Used CRM tools to track leads, maintain consistent follow-up, and improve leasing workflow efficiency. Applied a consultative approach to match clients with suitable properties and support occupancy goals.

Managed an inventory of more than 100 vehicles and coordinated with internal departments to maintain accurate, ready-to-market listings. Generated and distributed qualified leads to support sales team pipeline efficiency.

Conducted 10–25 outbound follow-up calls daily, drove customer engagement and dealership traffic, and closed vehicle sales. Also supported high-value transactions as a designated closer.

Led closing operations and supervised shift teams to maintain service standards, store readiness, and efficient execution during high-volume periods.

Resolved customer issues professionally, handled large phone-in orders, and trained new team members. Oversaw bulk and special orders while supporting a positive customer experience.

Graduated from Anderson High School in Cincinnati, Ohio.