customer service, virtual assistant, Admin. Assistant, data entry or interpreter/translator.

I provide remote phone and video interpretation between English and French, as well as Spanish and French when required. I translate official, private, and personal documents while maintaining accuracy and confidentiality.

I also contact potential customers in support of sales activities and communicate professionally with clients in a work-from-home environment.

I provide remote virtual assistant support, including translation of official, private, and personal documents. I answer and respond to client communications, follow up by email, and classify documents.

I contact potential customers by email for sales outreach and use telemarketing email software to support campaigns and client engagement.

I conducted cold-email outreach and appointment setting for law firms. I communicated service selling points, answered client questions, recommended services based on client needs, and arranged appointments with specialists.

I maintained detailed call notes, followed up on appointments, classified and coded documents, protected contact and financial information, and supported quarterly sales targets.

I made outbound sales calls for mortgage settlement services, explained service benefits, answered questions, and recommended services based on customer needs. I completed orders and notified the appropriate departments.

I recorded detailed call notes and feedback, safeguarded confidential customer information, used telemarketing software, and worked toward quarterly sales goals.

I conducted cold-calling campaigns to promote new insurance benefits. I explained product selling points, answered customer questions, and recommended appropriate products based on individual needs.

I completed orders, documented feedback, maintained confidentiality of customer information, used telemarketing software, and supported sales-goal achievement.

I conducted outbound calls related to student loan products, presented product benefits, answered questions, and recommended suitable options to prospective customers.

I processed orders, documented calls and feedback, protected customer information, used telemarketing software, and contributed to quarterly sales objectives.

I sold pain-management solutions for RXPlus Pharmacy in St. Louis through outbound calling. I discussed available solutions with prospective customers and supported service inquiries.

I booked doctor appointments and followed up on scheduled appointments to support the customer journey.

I calculated interest related to clients' monthly loans and worked with internal and external clients. I handled inquiries and complaints and responded promptly to client questions and requests.

I provided front-desk reception support, prepared documents for authorization signatures, made confidential photocopies, and maintained classification indexes.

I prepared, revised, and formatted briefing notes, reports, presentations, and correspondence using Word, Excel, and PowerPoint. I also researched information online and maintained organized paper and electronic filing systems.

I supported purchasing activities, financial report preparation, and travel arrangements in an administrative support capacity.

I supported internal and external clients by handling inquiries, complaints, reception questions, daily mail distribution, and record filing. I opened and closed files and assisted with records holdings.

I answered calls through Meridian switchboards using Mitel and Nortel systems and worked with ELF electronic forms and the ccmMercury correspondence tracking system.

I performed budget data entry in Excel, verified invoices, created invoice codes, processed internal and external mail, and maintained filing systems. I classified and coded documents and maintained indexes.

I answered calls and emails for the director, managed the director's agenda, prepared documents for signature, and handled confidential photocopying.

I handled filing, packing slips, invoices, document tracking, faxing purchase orders to suppliers, and obtaining delivery status information from clients. I also sorted procurement documentation and made confidential copies.

I provided phone support and assisted internal and external clients with inquiries and complaints.

I verified travel claims, managed internal and external mail, maintained files, and answered phone calls for the director. I organized, coordinated, and scheduled the director's agenda.

I responded to emails on the director's behalf, arranged meetings, tracked documents, and prepared documents for authorization signatures.

I entered information in SAP/IFMS, verified accounts and invoices, supported accounts payable, and maintained financial accounting records. I updated project lists and verified accounting principles, procedures, directives, and required signatures.

I used Free Balance and the Salary Management System, prepared daily reports, reconciled supplier accounts, arranged American Express card payments, created journal vouchers, and communicated with vendors.

I verified travel authorities, travel claims, and signatures, and provided American Express cards and travel advances to employees. I supported senior managers with client service and travel administration.

I maintained files and classification indexes, handled mail, made confidential copies, classified documents, processed currency exchanges, and worked with internal and external clients.

I operated Xerox 5090 and 5690 equipment to copy, collate, laminate, and prepare documents for distribution. I scanned confidential documents, maintained fax and photocopier equipment, and performed Cerlox binding.

I ordered and inventoried office supplies and managed inventory for the Competition Bureau.

I performed fiber-optic polishing, visual inspection, testing, and assembly work. I ensured products met specified requirements and participated in quality-control activities.

I worked carefully with technical production processes and maintained attention to detail in a manufacturing environment.

I enforced site regulations, maintained order, resolved conflicts, monitored security television, and operated security control room equipment. I followed emergency and radio communication procedures.

I responded to alarms and emergencies, controlled pedestrian and vehicle traffic, helped prevent theft and vandalism, and prepared daily reports.

I provided site security services, enforced regulations, maintained order, and responded appropriately to conflict situations and emergencies.

I monitored security operations, followed emergency procedures, supported persons with special needs, and prepared required reports.

I performed data entry, invoice verification, filing, mailing, phone support, document tracking, and supplier order faxing. I sorted packing slips and invoices and obtained information from clients.

I also supported internal and external clients by handling inquiries and complaints professionally.

I provided security services by enforcing site rules, monitoring operations, maintaining order, and responding to incidents and emergency situations.

I used security communication procedures, helped prevent theft and vandalism, and documented daily activities.

I provided security and crowd-control support, maintained order, monitored site activities, and followed established safety and emergency procedures.

I assisted with incident response, traffic control, and protection of people and property.

I supported warehouse shipping and receiving operations. I packed goods for shipment, unpacked received goods, and moved inventory throughout the warehouse.

I worked efficiently with physical goods handling and helped maintain organized warehouse operations.

Training included preparing purchase orders, outline agreements, and requisitions in IFMS; analyzing and preparing departmental financial statements; Free Balance funds centre reporting; accounting and control of expenditures; and Xerox training.

Completed in-house English language training in Gatineau, Quebec.

Completed security training diploma program in Gloucester, Ontario.

Completed high school diploma in Montreal, Quebec.